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Jack Daniels Audi of Paramus

(1,190 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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I have been driving audies for over 20 years and this is...

I have been driving audies for over 20 years and this is by far the best experience I've ever had from service to sales everyone is top notch

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Brandon did a great job. Very knowledgeable and patient...

Brandon did a great job. Very knowledgeable and patient with all of my questions. Andy also did a great job explaining all of my options. I would recommend anyone looking for a new/used Audi to see Brandon at Jack Daniels Paramus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Very professional, great communication and follow up. Was...

Very professional, great communication and follow up. Was very focused on accommodating our choices for colors both interior and exterior and willingness to search other dealers inventory to accommodate us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Luis was very helpful and knowledgeable! He followed up...

Luis was very helpful and knowledgeable! He followed up to assure all was well and that I was enjoying my car. Would definitely recommend! Service has also been great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

It was refreshing to see there is a dealer that gives no...

It was refreshing to see there is a dealer that gives no runaround and understands the need of the customer. After having the horrible experience at Englewood Audi, my experience at Jack Daniel Audi was simply amazing mainly due to a sales professional named Luis Perez. Unlike Englewood Sales individual, he was very attentive, professional but most importantly kept his words. These are important criteria to me and helped to make a quick and easy decision in purchasing Audi. I believe Jack Daniel's management team is superior compare to surrounding dealers as they are able to work with customers. I do not write positive reviews too often, but certainly, I feel this was necessary.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
3 people out of 3 found this review helpful.

The service was excellent great and the salesman was very...

The service was excellent great and the salesman was very knowledgeable about the car and pleasant. Overall the whole process was pleasant. I would certainly recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Very friendly down to earth sales person. Prompt...

Very friendly down to earth sales person. Prompt communication, not pushy. Got in touch with us as promised when waiting for out of state plates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Excellent service! Brandon did a great job showing us all...

Excellent service! Brandon did a great job showing us all the features and listening to our requests/concerns. Andy did a great job ensuring we felt comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Hard sell, Hidden fees are some of the tactics you need...

Hard sell, Hidden fees are some of the tactics you need not fear at this dealership. Mr. Brandon is one of the most pleasant and sincere person I ever met. I was never pressured into purchasing the car, but felt more like 2 individuals having coffee. Mr. Brandon listened and was patient with all my questions and offered genuine retorts to my concerns. Let’s not forget Mr. Ji Kim who has a spirited personality that helped me through the buying process. Whatever the drinking water that the staff at the dealership is drinking should be bottled and sold to other dealerships to create a strong workplace culture. Even after the sales, I was able to call Mr. Brandon and Mr. Ji with questions and they were always accessible. In my language I would like to say, Merci Beaucoup.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

excellent hospitlity and service from brandon. he really...

excellent hospitlity and service from brandon. he really a perfect host and got everything together. I was extremely satisfafied with there dedication and proffesionalism. i would recomment them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.