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Jack Daniels Audi of Paramus

(1,190 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Luis was very professional and answered all our...

Luis was very professional and answered all our questions. Was patient and gave the best customer experience we have had with any other car dealer. Highly recommended!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

It was a pleasure working with David. He was very...

It was a pleasure working with David. He was very pleasant and friendly. It was a no hassle car leasing experience. I would recommend Jack Daniels Audi to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I needed a car quick and they not only made it happen but...

I needed a car quick and they not only made it happen but invested the time to make sure it worked out for me and my family. On our second car from here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had a fantastic experience. David was very...

I had a fantastic experience. David was very professional, friendly and helpful. I highly recommend David and Jack Daniels Audi in general! Thank you David!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

David made the experience easy & simple. He took care of...

David made the experience easy & simple. He took care of every need & made sure we understood all aspects of the vehicle before we left the lot. David & the entire Team at Jack Daniels are a pleasure to deals with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

David Webster made buying a car what it should be. Quick,...

David Webster made buying a car what it should be. Quick, easy and honest. I told him $ I needed to be at. Perfect salesperson and experience. Andy at finance had all paperwork ready. Test drive, worked out price, finance all in less then an hr.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Justin was helpful, courteous, insightful when helping me...

Justin was helpful, courteous, insightful when helping me find the right vehicle, he went above and beyond to make sure that all of my questions were answered

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The best made buying my Audi as easy as possible he’s a...

The best made buying my Audi as easy as possible he’s a professional and a gentleman. I will most definitely be reccomending him to anyone who wants to buy an Audi in the future. 11/10.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Can't even do a simple oil change

Went in for an oil change. The first visit they underfilled the oil. The second visit they overfilled it. Finally on the third try they got it. Really? The dealership needs three tries to do an oil change? What works happen with a difficult repair?

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Tanya, thanks for taking the time to write this. We are very sorry for the inconvenience with above. Can you please call our service manager, Blanca Simpson to discuss further? 201 796 8500 ext 1212.

Justin and Anthony did an amazing job! I was impressed...

Justin and Anthony did an amazing job! I was impressed with their professionalism and patient. They went above and beyond to help with any concerns I had. I will definitely be back soon. Kudos to both and Audi for putting their customers at the center of what they do!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.