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Jack Daniels Audi of Paramus

(1,190 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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We have leased five cars over the years with Jack...

We have leased five cars over the years with Jack Daniels. Great dealership. Mr Diaz always locates the exact car for the price point we want. The financial person Andy had our closing paper work done in ten minutes. Always a friendly and comfortable business transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very professional & knowledgeable about their vehicles,...

Very professional & knowledgeable about their vehicles, showroom is great & everyone was so friendly & helpful, i was taken care of on time after making an appointment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Impeccable Customer Service

From start to finish, Dolly was an absolute dream to work with! I credit Dolly with making this experience both rewarding and enjoyable. In fact, I strongly encourage leaderships, at Jack Daniel's Audi, to investment in Dolly's ongoing development; you have found genuine talent! Given this was my first leased vehicle, I was unsure what to expect principally around process and procedure. As such, Dolly willingness to provide around-the-clock assistance was greatly appreciated. Also, with health/safety concerns at an all-time high, Dolly's white-glove approach was immediately noticed and truly appreciated. One thing to note about Dolly is: she does not make false promises. For example, Dolly insisted on providing me with pictures and videos of the car, prior to submitting a holding-deposit. However, despite the inconvenience, Dolly ensured the my request was met and by 8:00PM EST, I had ample pictures/videos, of my pending investment. (NOTE: The car was at the warehouse, making it inaccessible to Dolly until after standard working hours). Throughout this process, I was made to feel empowered, which enabled me to make an informed decision, that has brought me great personal satisfaction. Thanks again Dolly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Manny and his team at Audi Paramus were phenomenal......

Manny and his team at Audi Paramus were phenomenal... They made me feel very comfortable and worked closely with my needs. The team was very knowledgeable, helpful and efficient... I highly recommend Audi Paramus...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5 stars! Amazing picture of your new ride! JD Audi of Paramus

Dolly was very professional and helpful from the start to...

Dolly was very professional and helpful from the start to the finish of our deal. She went above and beyond to make me very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The only place you should buy an Audi!

Mr. Gent is a real gentleman and he is very knowledgeable. The sales part of the process was very comfortable and so was the financial part thanks to Mr. Anthony Krizni. The vehicle is in excellent condition and very well detailed at the time of delivery. The process was smooth as butter and will definitely recommend anyone buying an Audi to check them out. It was a very pleasant experience overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Love the car, love you guys for helping me out get my...

Love the car, love you guys for helping me out get my dream car. Thanks Manny you are the best! I will be recommending people to you guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Kimberly was professional, attentive and made my first...

Kimberly was professional, attentive and made my first time lease experience actually enjoyable. Kimberly worked hard to ensure I was happy and was incredibly responsive. Look forward to working with them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Everyone is always so friendly and easy to work with....

Everyone is always so friendly and easy to work with. Dolly was so quick to provide the info I needed and was organized and on top of the details to make the process so seamless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Dolly was one of the best sales reps I have met esp in...

Dolly was one of the best sales reps I have met esp in car dealerships- she was super responsive, helped us find a good deal, delivered our car at home, followed up post delivery on plates ET al- we couldn’t be happier

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.