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Jack Daniels Audi of Paramus

(1,192 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Patient, transparent, an overall pleasurable vehicle...

Patient, transparent, an overall pleasurable vehicle acquisition experience. Kimberly was knowledgeable about all Audi products and provided a comprehensive overview of each vehicle I was interested in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dolly was extremely helpful during the entire purchasing...

Dolly was extremely helpful during the entire purchasing process. She kept the lines of communication open, without being pushy, as my search was initially on line. Despite Covid and a tropical downpour she was great when my wife and I came down to test drive our car. She was helpful and informative about the different aspects of the car that we were looking at.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5 stars! Dolly is one of our best and this review puts a smile on our face. JD Audi of Paramus

Impeccable Customer Service

From start to finish, Dolly was an absolute dream to work with! I credit Dolly with making this experience both rewarding and enjoyable. In fact, I strongly encourage leaderships, at Jack Daniel's Audi, to investment in Dolly's ongoing development; you have found genuine talent! Given this was my first leased vehicle, I was unsure what to expect principally around process and procedure. As such, Dolly willingness to provide around-the-clock assistance was greatly appreciated. Also, with health/safety concerns at an all-time high, Dolly's white-glove approach was immediately noticed and truly appreciated. One thing to note about Dolly is: she does not make false promises. For example, Dolly insisted on providing me with pictures and videos of the car, prior to submitting a holding-deposit. However, despite the inconvenience, Dolly ensured the my request was met and by 8:00PM EST, I had ample pictures/videos, of my pending investment. (NOTE: The car was at the warehouse, making it inaccessible to Dolly until after standard working hours). Throughout this process, I was made to feel empowered, which enabled me to make an informed decision, that has brought me great personal satisfaction. Thanks again Dolly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very professional & knowledgeable about their vehicles,...

Very professional & knowledgeable about their vehicles, showroom is great & everyone was so friendly & helpful, i was taken care of on time after making an appointment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Everyone is always so friendly and easy to work with....

Everyone is always so friendly and easy to work with. Dolly was so quick to provide the info I needed and was organized and on top of the details to make the process so seamless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Manny and his team at Audi Paramus were phenomenal......

Manny and his team at Audi Paramus were phenomenal... They made me feel very comfortable and worked closely with my needs. The team was very knowledgeable, helpful and efficient... I highly recommend Audi Paramus...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5 stars! Amazing picture of your new ride! JD Audi of Paramus

We have leased five cars over the years with Jack...

We have leased five cars over the years with Jack Daniels. Great dealership. Mr Diaz always locates the exact car for the price point we want. The financial person Andy had our closing paper work done in ten minutes. Always a friendly and comfortable business transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Love the car, love you guys for helping me out get my...

Love the car, love you guys for helping me out get my dream car. Thanks Manny you are the best! I will be recommending people to you guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Fantastic dealership experience with Dolly and her team.

A very pleasant dealership experience with no excessive pressure to buy. Dolly made sure I was given all the information I needed to make my new car purchase a success. Very happy I went to them for my new Audi purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Fast, pleasant experience!... Excellent service!

Chris Cerda, excellent salesman! very professional, knowledgeable, friendly and helpful in providing an easy & positive leasing experience. Highly recommend Chis Cerda and Jack Daniels Audi Paramus. Enjoying my 2020 Audi Q3!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.