Reviews
Patient, transparent, an overall pleasurable vehicle...
Patient, transparent, an overall pleasurable vehicle acquisition experience. Kimberly was knowledgeable about all Audi products and provided a comprehensive overview of each vehicle I was interested in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dolly was extremely helpful during the entire purchasing...
Dolly was extremely helpful during the entire purchasing process. She kept the lines of communication open, without being pushy, as my search was initially on line. Despite Covid and a tropical downpour she was great when my wife and I came down to test drive our car. She was helpful and informative about the different aspects of the car that we were looking at.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the 5 stars! Dolly is one of our best and this review puts a smile on our face. JD Audi of Paramus
Impeccable Customer Service
From start to finish, Dolly was an absolute dream to work with! I credit Dolly with making this experience both rewarding and enjoyable. In fact, I strongly encourage leaderships, at Jack Daniel's Audi, to investment in Dolly's ongoing development; you have found genuine talent! Given this was my first leased vehicle, I was unsure what to expect principally around process and procedure. As such, Dolly willingness to provide around-the-clock assistance was greatly appreciated. Also, with health/safety concerns at an all-time high, Dolly's white-glove approach was immediately noticed and truly appreciated. One thing to note about Dolly is: she does not make false promises. For example, Dolly insisted on providing me with pictures and videos of the car, prior to submitting a holding-deposit. However, despite the inconvenience, Dolly ensured the my request was met and by 8:00PM EST, I had ample pictures/videos, of my pending investment. (NOTE: The car was at the warehouse, making it inaccessible to Dolly until after standard working hours). Throughout this process, I was made to feel empowered, which enabled me to make an informed decision, that has brought me great personal satisfaction. Thanks again Dolly!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional & knowledgeable about their vehicles,...
Very professional & knowledgeable about their vehicles, showroom is great & everyone was so friendly & helpful, i was taken care of on time after making an appointment
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone is always so friendly and easy to work with....
Everyone is always so friendly and easy to work with. Dolly was so quick to provide the info I needed and was organized and on top of the details to make the process so seamless.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Manny and his team at Audi Paramus were phenomenal......
Manny and his team at Audi Paramus were phenomenal... They made me feel very comfortable and worked closely with my needs. The team was very knowledgeable, helpful and efficient... I highly recommend Audi Paramus...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the 5 stars! Amazing picture of your new ride! JD Audi of Paramus
We have leased five cars over the years with Jack...
We have leased five cars over the years with Jack Daniels. Great dealership. Mr Diaz always locates the exact car for the price point we want. The financial person Andy had our closing paper work done in ten minutes. Always a friendly and comfortable business transaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love the car, love you guys for helping me out get my...
Love the car, love you guys for helping me out get my dream car. Thanks Manny you are the best! I will be recommending people to you guys.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic dealership experience with Dolly and her team.
A very pleasant dealership experience with no excessive pressure to buy. Dolly made sure I was given all the information I needed to make my new car purchase a success. Very happy I went to them for my new Audi purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fast, pleasant experience!... Excellent service!
Chris Cerda, excellent salesman! very professional, knowledgeable, friendly and helpful in providing an easy & positive leasing experience. Highly recommend Chis Cerda and Jack Daniels Audi Paramus. Enjoying my 2020 Audi Q3!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car