Skip to main content

Jack Daniels Audi of Paramus

(1,190 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

Want to share your experience with this dealership?

Write a review

We had a great experience. From the moment we drove on...

We had a great experience. From the moment we drove on the lot to the moment we drove out in our new car, Terry was the man! Relaxed, knowledge, kind, and filled with integrity. Ben, Benny, and Kd LOVE our new Audi A4. We’ll be back! Highly recommended. Gratitude!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. All the best!!

Outstanding Service

Just leased two vehicles from this Audi Dealership. I’m a repeat customer and will continue to be as they are terrific. Our sales rep, Chris W, even brought the car I was considering to my home so my husband could test drive it as he has a hectic work schedule. The tech specialist, Farid, was very thorough reviewing all the bells and whistles that come with each vehicle . Very positive experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We value your business. Thank you for the wonderful review!!

Terry, Tim, and dealership provided excellent cust. service

Was in the market for a pre-owned A3 for my daughters. Was fortunate that Terry Axel answered the phone when I called Jack Daniels. From our first conversation, to follow up calls, to a number of meetings, Terry provided outstanding customer service. He knew what I was looking for and kept searching for me/us. He stayed in touch with me (as did Tal and Dolly) and kept me posted and updated. When a car became available I test drove it and followed up with Terry and sales manager Tim Mickens. Both worked with me, ensured that all issues would be addressed, were very patient, and did their best to assist me /us in every way possible. They made the car buying process as easy as possible. I felt that they, and the dealership, provided first-class service. We were always greeted and never felt pressured. Staff was always courteous, helpful, and attentive. From the moment I / we walked in the door to the moment that Farid took the time to explain the vehicle to me the experience was positive. I will recommend Terry, Tim, and this dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review. Glad the team provided you with outstanding customer service!

Terry was Great!

Terry Axel and Anthony (the finance guy) were both very professional and easy to work with. The team was flexible with their hours and even stayed late to get me into my new S4! I recommend stopping at Jack Daniels Audi in Paramus next time you're shopping for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Enjoy your new S4!!

New A4 today!

Dolly was fantastic! Professional, knowledgable and a pleasure to work with! Her team was very helpful - they completed the detailing of my car and brought it to my place of business. Great customer service! Thank you. Tambi Kat

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Lots of luck with your new vehicle!!

Manny was great

Buying a new car should. E fun and Manny Diaz made this a great experience. His follow through on EVERYThing was so comforting Thanks for everything Georgia K

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We wish you lots of luck!!

Safety a most with Audi

Today I was leaving the school parking lot, after dropping my son. An SUV came really FAST which I couldn’t see on time as I was backing up. The safety features in my car saved me from a collision. I am so happy that Imani recommended this car for me. It’s my second Audi with my. Can’t not wait for the third one. See you in three years Jack Daniels

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review. We wish you lots of luck with your new vehicle!!

Loyal customer

Imani just gets it ! I told him what I needed and he found it for me, all I had to do was pick it up. I’d like to add that this is now my second Audi purchase with Imani and will not be my last ! Excellent service !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review. All the best!!

Best experience buying a vehicle out of state.

JackDaniels Audi went way above and beyond to make our experience easy and flawless. We HIGHLY recommend this dealership and the sales rep, Alex O'connor, if you are shopping for a GREAT deal. We are states away but that didn't stop this dealership and sales rep from doing everything they could to accommodate. We can't Thank them enough. Way beyond 5 stars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We wish you lots of luck!!

Extremely painless transaction

Most car buying experiences are middling at best and offensive at worst. My wife and I came in on a Saturday for a test drive. And walked away the following Friday with the exact car we hoped to walk away with. Hugh and Tal were both exceptional from start to finish. No funny business. Straightforward and consistent communication. The day we can in for paper work and to pick up, the team worked incredibly seamlessly moving us between transferring our insurance, getting all the tech setup, the papers signed and demos of our new cars features. It really couldn't possibly be any easier or painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We wish you lots of luck with your new vehicle. Your business is greatly appreciated!