Reviews
We had a great experience. From the moment we drove on...
We had a great experience. From the moment we drove on the lot to the moment we drove out in our new car, Terry was the man! Relaxed, knowledge, kind, and filled with integrity. Ben, Benny, and Kd LOVE our new Audi A4. We’ll be back! Highly recommended. Gratitude!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback. All the best!!
Outstanding Service
Just leased two vehicles from this Audi Dealership. I’m a repeat customer and will continue to be as they are terrific. Our sales rep, Chris W, even brought the car I was considering to my home so my husband could test drive it as he has a hectic work schedule. The tech specialist, Farid, was very thorough reviewing all the bells and whistles that come with each vehicle . Very positive experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We value your business. Thank you for the wonderful review!!
Terry, Tim, and dealership provided excellent cust. service
Was in the market for a pre-owned A3 for my daughters. Was fortunate that Terry Axel answered the phone when I called Jack Daniels. From our first conversation, to follow up calls, to a number of meetings, Terry provided outstanding customer service. He knew what I was looking for and kept searching for me/us. He stayed in touch with me (as did Tal and Dolly) and kept me posted and updated. When a car became available I test drove it and followed up with Terry and sales manager Tim Mickens. Both worked with me, ensured that all issues would be addressed, were very patient, and did their best to assist me /us in every way possible. They made the car buying process as easy as possible. I felt that they, and the dealership, provided first-class service. We were always greeted and never felt pressured. Staff was always courteous, helpful, and attentive. From the moment I / we walked in the door to the moment that Farid took the time to explain the vehicle to me the experience was positive. I will recommend Terry, Tim, and this dealership to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review. Glad the team provided you with outstanding customer service!
Terry was Great!
Terry Axel and Anthony (the finance guy) were both very professional and easy to work with. The team was flexible with their hours and even stayed late to get me into my new S4! I recommend stopping at Jack Daniels Audi in Paramus next time you're shopping for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback. Enjoy your new S4!!
New A4 today!
Dolly was fantastic! Professional, knowledgable and a pleasure to work with! Her team was very helpful - they completed the detailing of my car and brought it to my place of business. Great customer service! Thank you. Tambi Kat
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback. Lots of luck with your new vehicle!!
Manny was great
Buying a new car should. E fun and Manny Diaz made this a great experience. His follow through on EVERYThing was so comforting Thanks for everything Georgia K
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback. We wish you lots of luck!!
Safety a most with Audi
Today I was leaving the school parking lot, after dropping my son. An SUV came really FAST which I couldn’t see on time as I was backing up. The safety features in my car saved me from a collision. I am so happy that Imani recommended this car for me. It’s my second Audi with my. Can’t not wait for the third one. See you in three years Jack Daniels
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review. We wish you lots of luck with your new vehicle!!
Loyal customer
Imani just gets it ! I told him what I needed and he found it for me, all I had to do was pick it up. I’d like to add that this is now my second Audi purchase with Imani and will not be my last ! Excellent service !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review. All the best!!
Best experience buying a vehicle out of state.
JackDaniels Audi went way above and beyond to make our experience easy and flawless. We HIGHLY recommend this dealership and the sales rep, Alex O'connor, if you are shopping for a GREAT deal. We are states away but that didn't stop this dealership and sales rep from doing everything they could to accommodate. We can't Thank them enough. Way beyond 5 stars.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback. We wish you lots of luck!!
Extremely painless transaction
Most car buying experiences are middling at best and offensive at worst. My wife and I came in on a Saturday for a test drive. And walked away the following Friday with the exact car we hoped to walk away with. Hugh and Tal were both exceptional from start to finish. No funny business. Straightforward and consistent communication. The day we can in for paper work and to pick up, the team worked incredibly seamlessly moving us between transferring our insurance, getting all the tech setup, the papers signed and demos of our new cars features. It really couldn't possibly be any easier or painless.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback. We wish you lots of luck with your new vehicle. Your business is greatly appreciated!