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Jack Daniels Audi of Paramus

(1,192 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Best experience buying a vehicle out of state.

JackDaniels Audi went way above and beyond to make our experience easy and flawless. We HIGHLY recommend this dealership and the sales rep, Alex O'connor, if you are shopping for a GREAT deal. We are states away but that didn't stop this dealership and sales rep from doing everything they could to accommodate. We can't Thank them enough. Way beyond 5 stars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We wish you lots of luck!!

Extremely painless transaction

Most car buying experiences are middling at best and offensive at worst. My wife and I came in on a Saturday for a test drive. And walked away the following Friday with the exact car we hoped to walk away with. Hugh and Tal were both exceptional from start to finish. No funny business. Straightforward and consistent communication. The day we can in for paper work and to pick up, the team worked incredibly seamlessly moving us between transferring our insurance, getting all the tech setup, the papers signed and demos of our new cars features. It really couldn't possibly be any easier or painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We wish you lots of luck with your new vehicle. Your business is greatly appreciated!

Knowledgeable and professional

Terry and the Audi Paramus team made the car buying experience easy and painless. Highly recommend these guys next time you’re looking to buy a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Enjoy your new vehicle!

Great Leasing Experience

First time leasing an Audi. Terry, Tal, Andy and the tech guy made it a seamless, stress free experience. My husband and I couldn't be happier, we highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback!! Glad Terry, Tal , Andy and our tech provided you with the Jack Daniels Audi experience!!

Awesome Experience!

Terry Axel made the process of leasing our Q5 easy and enjoyable. He was there to answer all our questions, he didn't pressure us and I would definitely recommend anyone interested in buying or leasing an Audi to work with Terry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Enjoy your new Q5!!

My First Audi

This was my first time purchasing an Audi. It was a good experience for us. Terry made the process of buying a car easy with no hassles. We will be back to buy another Audi for my mother in the next few months.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind feedback. We look forward to dealing with you again in the coming months!

It was a positive experience leasing my Q5.

The staff and my salesman Gent were very knowledgeable about the Q5. They listened to what color & options I wanted in my vehicle. I also appreciated the time spent with me explaining all the new technology in my new SUV. It was a very positive experience dealing with Jack Daniel Audi of Paramus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad the team took good care of you!

Great Experience

I worked with Alex and Tal and had a terrific experience test driving and finally selecting my Audi A7. They were responsive and answered all my questions and gave me the price I was looking for to purchase the vehicle. Farid (Tech) was excellent in showing me all the features of the vehicle before I took it off the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad Alex and Tal took good care of you. Enjoy your new vehicle!!

Great dealership with very nice and helpful staff

This was my first experience buying/leasing a car. I did plenty of research and went to several dealerships in order to make the best decision possible. My experience at Jack Daniels Audi Paramus was unlike any other. I was very fortunate to have dealt with Terry Axel in sales - he is very kind, patient, and knowledgeable. I can tell he is quite busy but always takes time to ensure my questions are answered to satisfaction. I ask A LOT of questions and take a long time to make a decision and he stuck with me through the process. He answered all of my questions to the best of his ability and worked to find answers he didn't have. He is interested in more than "just making a sale"; he wants his customers to walk away happy and satisfied with the experience. It was very refreshing after having some horrible experiences in other dealerships. Ultimately I leased an Audi Q5 and Anthony Krizni was just as helpful on the other end of the process with financing and registration. All in all, I was very happy with my experience here and hope to do business with them for many years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this wonderful review. We wish you lots of luck with your new vehicle!

Outstanding sales experience!

Everything done right … beyond my every expectation. From the very first sales introduction and demo, there was no sales pressure … just service! Level of transparency and integrity throughout the price negotiation, trade-in and closing process was exceptional. Terry Axel was just great to work with and made the buying process easy! Would highly recommend Jack Daniels Audi Paramus and the Audi A4!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad Terry took good care of you. We appreciate your recommendation. All the best!!