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Jack Daniels Audi of Paramus

(1,190 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Best dealership auto purchase experience

I have dealt with multiple Audi dealerships as a Audi brand enthusiast and this was the first dealership where I can confidently recommend to everyone. Terry was very accommodating and attentive to the specifications of what I was looking for in my purchase of a S3; from the price, visual preference, and specs down to the preference of all weather mats. The seamless and hassle free transaction was definitely an added bonus to that enjoyable feeling of driving a your new vehicle out of the lot. I know where I will be going and who to look for when I'm ready for another Audi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and your business. We are pleased that we were able to accommodate your needs and make your buying experience a great one. Enjoy your beautiful new S3!

Great friendly service

Everyone was friendly and extremely helpful in every aspect of purchasing my new vehicle. Throughout the whole purchase Lamont seemed like more of a friend than a car dealer which made the process that much more enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We value your business and appreciate your feedback. Glad Lamont provided you with a memorable car buying experience. Lots of luck with your new car!

Smooth Purchase

Lamont and the entire sales team at Jack Daniels Audi made the buying process as smooth as possible. They really treated me well and made me feel good about spending my money with them:-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new purchase! It was a pleasure doing business with you. We are happy to hear that Lamont and the rest of the team provided the level of service that you deserve. We hope to see you again soon, enjoy!

Great experience !

I had a great experience at this dealership. Jim helped me get the best deal possible and made the process very easy and convenient for me. Over all great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your review. We are happy to hear that you are pleased with your purchase. Enjoy your new car!

New pre owned Audi Experience

Received an amazing deal with a lot of help and effort. The team was very accomodating and I’d highly recommend the dealership and the pre owned sales team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your feedback. Glad the team was accommodating with your car buying needs. Best of luck!

I think was great working with Lamont & Tal

Bought a new Audi Q7 and had a great experience . We got all information about the paper work promptly. The staff was helpful even on the phone before we visited the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are pleased to hear that we were able to provide a great experience for your purchase. We understand buying a car can be stressful and appreciate you choosing us to make the process easy for you. Congratulations on your new Q7!

Absolutely Amazing Service

Absolutely Amazing. We started doing business with Jack Daniel Audi about 2.5 years ago. Back then we thought their service was good and everyone was helpful however we would have to say that they have only gotten better with time. We stopped in this April to check our options in getting 2 new vehicles. From the moment we got there everyone was so willing to assist and helpful. Although they were having a busy day they made us feel welcomed and were very attentive. They made buying cars a pleasant experience. They all worked together to ensure that all are request were met. I’ve never seen a manager so involved in helping customers like Terrance the general manager - this man is amazing!! He is so involved, extremely helpful, works with customers and even goes out of his way to make sure customers get what they came in for and then some. If you looking to buy a new car Jack Daniels Audi is the place to go - you won’t be disappointed!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your feedback is appreciated. We value your continued business and look forward to serving you again in the future!.

Very pleasant.

Alex was very good at providing information and following up. He was always pleasant and positive which made it a great experience. I would recommend him, the dealership and Audi to any of my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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Dealer response

We value your business and appreciate the kind recommendation to visit our dealership. Beautiful car!! We wish you lots of luck!!

Honest. Friendly. Quick paperwork too.

They gave me numbers on the phone and stuck to them when I came in. Honest people. Very Friendly too. I had to be somewhere at 7 so they made it happen by speeding up the paperwork. Then they drove the car to my house because I had to drive the one I came in with. I recommend both Tal and Imani.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback!! Tal and Imani are valuable members of our team, we are grateful to have them. Enjoy your new vehicle!

My Audi Experience

I am very pleased with the professional,courteous, and attentiveness displayed by Mr. James Stampfl, Mr. Adam Zabrocki, and Mr. Peter Liebmann. Their top service is commendable and an asset at Jack Daniels Audi of Paramus! Proud New Audi Owner Phil Mezzina

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review. We value your business! All the best!!