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Jack Daniels Audi of Paramus

(1,190 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Excellent service done in a timely manner!

From the minute I walked into the office, there was a welcoming feel. I was able to test drive, complete my paperwork and drive off in my new car in no time. Lamont was very courteous and thorough in conversation when going over the process to get my new vehicle. I would highly recommend this location and working with this gentleman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad the team provided you with a memorable experience!!

Purchase of Audi A5

Couldn’t be happier with my purchase and the manner in with the dealership conducted themselves. I would highly recommend this dealership anyone looking to purchase a new or used vehicle. You will be more than satisfied with your results!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Wonderful review. Glad the team took good care of you!!

Great service

Sales rep Lamont Jones was very knowledgeable about inventory, professional at all times, and worked hard to get me the best deal! Great car sales experience! Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Glad to see you had positive car buying experience with us!!

Great price and great service

I shopped for a new 2018 Audi A6 at a number of places and Jack Daniels Audi gave me a very competitive price for the items I desired and did not try to upsale me on anything foolish The closing with Chris Wagner and Tal Vander went very smoothly and we were in and out in less than an hour I would definitely recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this wonderful review. Glad Tal took good care of you. best of luck!

Best experience in buying a car ever!

I hate buying cars...but I will say this experience was truly a pleasure. As a customer it is always nice to feel comfortable and that people care. This was felt at this dealership and made the entire process painless. Juan was great!. I felt like I knew him for years.....and Jason definitely is involved and hands on with his employees and customers. They made it happen! Thank you both!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us earn your business!!!

2018 Q7

The trifecta of associates leading off with Terry Axel & Jason Casale and closing with Tal Vander. The custom order of a 2018 Q7 was pleasant and enjoyable. I was kept informed from beginning to end. I highly recommend working with this crew of Audi brand specialists.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing Jack Daniels Audi Paramus for your custom order Q7!! Enjoy your new vehicle!!!

Exceptional Customer Service and Great People Skills Team

I work with Juan Cabreja to purchase my brand new Audi A5. I want to tell you that Audi A5 is a really great car. Audi team at Paramus is an exceptional team, they have a great customer service. I was able to work with Mr. Cabreja to negotiate the price I want. I also had an opportunities to speak with the manager, Terrance Taggart. He is a very knowledgeable leader, and great team player, very friendly. In conclusion, Audi at Paramus were able to accept my reasonable offer, and I am happy with the purchase. What an offer! Thank you Team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us earn your business. Enjoy your new A5!! - The team at Jack Daniels Audi Paramus

Good experience

Bought a pre-owned Audi A3. Everyone was very nice and helpful. Jim was very knowledgeable about the car and answered all questions. Car looks and drives great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Your review is greatly appreciated. The A3 is a wonderful car to drive. Enjoy!!

Amazing!!!!!

Thanks guys for another fun experience purchasing my Audi. Jason, Andy and Tal are a pleasure to do business with. I highly recommend this dealership. Keep up the great customer service. Thanks again for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us earn your business again!! All the best!!

My Audi Experience.

My visit to this Audi dealer was a good experience. The Audi rep, Imani, was very professional and friendly. He made the process of buying the vehicle easy and was clear on all the points.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind review. Glad Imani provided you with the customer service your deserve. Best of luck!!