Skip to main content

Jack Daniels Audi of Paramus

(1,190 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

Want to share your experience with this dealership?

Write a review

Great experience even though I didn’t buy an Audi

Lamont was extremely helpful and professional. It just wasn’t the right time for me to buy a new Q5 now. Jack Daniels Audi Paramus is a excellent dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We understand purchasing a vehicle is a big decision and appreciate you coming to us for answers to the questions you had regarding the Q5. It was a pleasure to meet you, we look forward to seeing you again whenever you're ready!

Best service I have ever had!

Terry Adel is the most knowledgeable and personable professional I have ever dealt with. Terry personally took care of every aspect of my purchase and did it quickly and accurately to save me much time. He responds immediately to all concerns and inquiries. I have purchased many vehicles over a 45+ year period and Terry Adel made this auto purchase the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that Terry and the rest of the team were able to make your transaction a positive experience. Thank you for your business!

professional and knowledgeable

I want to express my gratitude to Imani Murray for his professionalism and patience. He waited 6 hours to make sure I got a great deal and to make sure I left happy. He also kept it real and didn't feed me cheesy sales lines. I appreciate when someone is upfront and honest. Also, I would like to thank Peter for his helpfulness and understanding. Thank you!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. Congratulations on your new car!

Best experience I’ve ever had!

Terry went above and beyond to make sure my experience at Audi was a great one! He was very accommodating and knowledgeable! Definitely will recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you feedback and look forward to seeing you again soon!

Purchase used car

Sales person was very professional. All my concerns and fears were eliminated. The process was very transparent and I was at a good comfort level. The test drive went well. Terry Axel was very patient and allowed me space to go over the details with my wife. The finance part went smoother than I expected. Adam Zabrocki informed me I was approved and had all the paperwork ready. I was very pleased that the process went so smoothly. I generally do not trust many people but had a very good experience there and me and my wife are very happy with our purchase without a second thought. Hope to return for my next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We hope you enjoy the new vehicle and hope to see you again soon!

Buying a used car.

The dealership was very nice and so we the people there. They helped my wife and I buy the car we were looking at very quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Glad we were able to get you and your wife into a new car at ease. Lots of luck!!

Great Experience/Professional Team

Everyone was very professional during the whole sales experience was top notch. Would definitely recommend dealership and salesman to my friends and would use in future myself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for this 5 star rating!!! We appreciate the referral to your friends!!

A Truly Seamless Car Buying Experience! Norm & Laura

The Title says it all from Looking @ the Car on Line to the Moment we drove the Car off the Lot a "A Truly Seamless Car Buying Experience!" This is all Thanks to the Incredible Crew over @ Jack Daniels Audi in Paramus. Terry Axel our Salesman is super guy who pleasant, patient gentleman who made us feel at ease & made buying the car an Effortless No Pressure process. Tal Vander walked us through the finance process & explained everything as thoroughly as anyone could, answering every question along the way even if we asked it twice. But one of the Most Memorable & Funniest walk through of the Features of of any vehicle Controls that I have ever purchased. Hands Down goes to Fuz (Am probably spelling it wrong). Just another one in this incredible crew who Put you at Ease while walking us through everything from the Lights (They are Automatic and I will never Touch them)LOL, Wipers, Entertainment System Controls etc... So from the Salesman to the Gentleman who Detailed the Car they Actually make it a True Pleasure to buy a Car! My Wife & I Thank You All! We will Definitely be Back & Recommend that anyone looking for a New or Used Car to get over to Jack Daniels.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear you received the level of service that you deserve while doing business with us. We hope you enjoy your new car!

Ralph Vassallo Was Awesome

Just Bought a 2018 Q5 with my Uncle from Audi of Paramus, Ralph Vassallo was awesome. He went above and beyond made sure we got exactly what we wanted and was extremely patient. I recommend anyone who has to buy an Audi look for Ralph, Guys a true professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us earn your business. Lots of luck with your new Q5!!

Very friendly and helpful staff

Danial was so helpful and made the experience very easy on us, we walked out with our dream car thanks to him and to the great staff , his manager and the finance manager were very helpful as well , i would recommend this place to everyone looking to get the car of their dreams

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us earn your business. Your referral is appreciated!!