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Jack Daniels Audi of Paramus

(1,190 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Terrific Sales Associate

We were in the market for a pre-owned A3. Juan was terrific. He was friendly, knowledgeable, and made us feel like valued customers with no pressure. Juan was very good at follow-up.Importantly, he worked very hard to find a car that fit within our budget. Paramus Audi and Juan were more flexible with pricing compared to some other Audi dealers. I strongly recommend that if you are in the market for an Audi look up Juan at the Paramus location. Thank-you Juan for your assistance. JerryC

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback. Enjoy your new A3!

Positive Experience - Return Customer

Just finalized the lease of a second vehicle from this dealership. Had a very positive experience when we leased an A4 from Imani Murray in 2016. When it was time to replace our SUV, we made sure to visit again. Imani is great to work with, knowledgeable and prompt with follow up. Our situation is a little complicated due to the fact we are both on temporary work visas in the US, but this dealership helped us navigate through the process easily. Certainly recommend for any expats looking for a car while on work assignment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your repeat business!! All the best!!

Fast and pleasant

Imani was very professional and patient throughout my car buying experience. He was straight forward with the pricing and knowledgeable about the vehicle. I walked in a little hesitant not know if I would purchase a car and he helped ease my decision. I’ve had a bad experience with car dealers in the past but this has really changed my thoughts. Everyone at the dealership was friendly and professional. Imani did a great job making me feel comfortable and I’m completely happy with my new vehicle. Thank you Imani and Audi for your outstanding service.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the wonderful review. Best of luck!

Could not ask for a better salesperson

Terry helped me buy my first car with ease and happiness. Terry is the kind of guy you look for in all business and this dealership is blessed to have a guy like him. AMAZING GUY overall and has a good heart. Always had a smile. Thank you terry. Chris

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Glad Terry took good care of you with your new car! Best of luck!

Looking for an Audi, Terry is your guy!

Just picked up my Audi Q3 at Paramus Audi, so happy! Love it! our sales guy Terry Axel was such a pleasure to work with. He treated us like family, so kind and honest. Explained every detail, the entire process from start to finish was so painless. I was shocked to learn in just a few hours I would leave with my new car! And it doesn’t end there the entire team was amazing, the finance mgr Tal Vander was so wonderful, working with us to get us the best arrangement and very honest and kind! Lastly, two other individuals who helped us and were so wonderful was Dolly who coordinated everything from the very first call, kept me well informed with the appt. and was truly amazing, her name suits her well, what a doll! And sorry didn’t catch the tech guys name but he was so funny and very helpful since I’m not very techy! You’ve got a wonderful team there, highly recommend Paramus Audi for a great family friendly car buying experience! Thank you again The Otero’s

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Glad Terry provided you with a wonderful car buying experience!! We're thankful for our amazing team!! Thank you for choosing Jack Daniels Audi of Paramus!

Great Service

Purchased a 2018 Q3 from this dealer ship. The salesperson (Terry Axel) and the finance team Tal and Adam did everything to make my purchasing experience easy without any high pressured sales pitch. Would definitely recommend the team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Enjoy your new vehicle!

Terry treated me like family

It was by far the best experience I have had by far in purchasing a vehicle. Terry did not make me feel rushed or pressured. The next time I’m in the market for a car I will definitely go see Terry. Highly recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your 5 star rating! All the best!

Service Sales

Excellent service! Just bought a 2018 Audi A3 Salesperson was very helpful Dealing with the paperwork went smooth and person was great explaining options etc Would highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. Enjoy your new A3!!

GREAT SERVICE

Jim and the rest of the staff at Jack Daniels did an amazing job with my recent purchase of an AUDI Q7 for my wife.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Wonderful review, good luck to you and your wife on the new Q7!!

Great Experience as always. Special thanks to Terry & Tal !!

I have been using Jack Daniels Audi of Paramus for a few years now and this is my 2nd car from them. I couldn't be more pleased. They always give me all the best deals no matter what time of the year my lease is up. I have recommended them to friends and family and everyone have had nothing short of a pleasurable experience. Make sure you go see Terry and Tal there is nothing they do not know and there is nothing that they can't get for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty. We appreciate your business! All the best!