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(4,139 reviews)

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Clean and comfortable facility. Helpful and...

Clean and comfortable facility. Helpful and knowledgeable sales staff. Jose M. was one of the best car salesman I’ve ever had the pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how Jose and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Spreen Honda Loma Linda are glad to have you as a customer.

Adriane and Staysi are very professional and also...

Adriane and Staysi are very professional and also friendly both made use feel welcomed. They both purchase so much easier than last time we were at Spreen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, John ! Adriane, Staysi and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spreen Honda Loma Linda.

As always, attentive to my service needs and friendly and...

As always, attentive to my service needs and friendly and efficient. My car was serviced in the time I was told it would be. The waiting area was spaced for guest social distance. Overall great experience. I keep coming back for all my auto needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Patricia, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spreen Honda Loma Linda.

Service from everyone was fantastic. Fabian was extremely...

Service from everyone was fantastic. Fabian was extremely friendly and helpful. I knew what I wanted and Fabian helped me get it. Couldn’t have asked for better!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Fabian and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Nancy rodriquez was the salesperson who worked with me in...

Nancy rodriquez was the salesperson who worked with me in getting my new car. She is professional and courteous. She showed me all the aspects of the car. It was a pleasure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you, Kathy. Quality customer service is always our number one priority, and we're happy to hear that Nancy met your expectations. Thank you again for choosing Spreen Honda Loma Linda, we look forward to having you as one of our valued customers for many more years to come!

Great experience for my first visit to Spreen Honda Loma...

Great experience for my first visit to Spreen Honda Loma Linda. Staff was professional and friendly; they were able to work with me and answer my questions in an efficient and timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Cesar, We are very happy to have provided you with such a positive experience working with Staysi and Patrick! We sincerely value your business and look forward to your next visit.

Went in for an oil change, great customer service and was...

Went in for an oil change, great customer service and was provided with offers for my car to think about towards the next visit and did not enforce to get it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! Joshua and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

I bought my car brand new from this dealership back in...

I bought my car brand new from this dealership back in 2012 and they have taken care of me and my car's needs ever since. They respect my time and my budget while I am in graduate school and never feel pressured to make decisions on the spot. I look forward to taking my current car here for future services and even buying a new one from this location in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

We had a great experience at the Redlands Honda service...

We had a great experience at the Redlands Honda service department. Joshua was amazing! He explained in detailed what we needed and the price was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this fantastic review. We're looking forward to sharing this five-star review with Joshua and our team! Thank you for choosing Spreen Honda Loma Linda.

I spoke with the service advisor regarding the fact that...

I spoke with the service advisor regarding the fact that I was told that it would only take two hours to complete my service request. After sitting there for a little over three hours I felt that they should not state a time frame if they don"t know that they can complete as stated. My service advisor was Ric.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Quality customer service is always our number one priority, and we're disappointed to hear that we did not meet your expectations. Thank you for your patience. We appreciate you choosing Spreen Honda Loma Linda, and look forward to having you as one of our valued customers for many more years to come!