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Hampstead Pre-Owned

(1,557 reviews)
Visit Hampstead Pre-Owned
Sales hours: 10:00am to 8:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 10:00am–8:00pm 9:00am–5:00pm
Tuesday 10:00am–8:00pm 9:00am–5:00pm
Wednesday 10:00am–8:00pm 9:00am–5:00pm
Thursday 10:00am–8:00pm 9:00am–5:00pm
Friday 10:00am–8:00pm 9:00am–5:00pm
Saturday 10:00am–6:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(410) 702-5115 (410) 702-5115

Reviews

(1,557 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hampstead Pre-Owned from DealerRater.

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Best place to buy a used car !!!!

You will not find a better place to buy a car. Hampstead Pre Owned employees are the best. Everyone is there to help you find a car that works for you and your budget. Went there on a Friday evening to look at a few cars. Tho it was late, we were taken care of like it was the middle of the day. By the time we left, I was driving my new to me car home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly recommend! Top notch customer service!

Our car was stolen and of course when something like that happens, it turned our lives upside down! After working with the police and dealing with the insurance company, our car was found and it was totaled. A friend of ours recommended Hampstead Pre-Owned. She said she just purchased a car there and she loved them! So I went online and found a car that I wanted, put in an online inquiry, and got a very prompt response that the car was there. This was our first time buying a pre-owned vehicle so we had a ton of questions. Everyone at Hampstead Pre-Owned was amazing! Travis, Robert, and Mike made this car buying experience the best we’ve ever had! Brought the car home last night and we love it! Their service department made sure that it was perfect before we drove it off the lot! Mike took excellent care of us yesterday. Top notch customer service! Robert in finance busted his butt to get us the best deal possible! He went above and beyond for us! Highly recommend Hampstead Pre-Owned if you are in the market for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome experience here, maybe the first time I had fun

Awesome experience here, maybe the first time I had fun buying a car! Dani, Mike G, and Jason all took care of my family and I as we shopped for a car for my daughter. Have not found a better price anywhere else, and instead of 5 different dealerships, I was able to see several Civics here and make our choice. Super happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great prices, friendly staff!

Great prices, friendly staff! I will be back in the future to make my next purchase! :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Really nice experience here with the staff.

Really nice experience here with the staff. Mike G was excellent in explaining the processing of their vehicles and recommended some alternative options to consider. No pressure, great prices! Robert in finance was patient and transparent about coverage options and I am happy to not only have a good rate but even a hybrid battery warranty on my new Prius! Awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Clean cars, great prices!

Initially, I was only doing my shopping online, calling dealers all around my area to determine who had a good price on their vehicles. In search of a RAV4, I found Hampstead to have the best price on not one, but TWO 2015 Rav4s. About 45 minutes away, but absolutely worth it and I am happy to know I got a great deal. My ride had new tires and brakes, and the body was virtually blemish free. The kind of place you can find the right price, and get a high quality car. Transparent every step of the way, happy customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent

From beginning to end the Hempstead preowned treated me like family, Dani was able to hear what I was looking for and helped me stay in my budget without rushing me. I walked out with the exact vehicle I wanted. I would recommend them to anyone I know looking for a family oriented place with excellent deals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Knowledgable and friendly staff

Incredibly friendly staff make the car buying process enjoyable. They provide detailed reports of the cars conditions, repair history, warranties, and more. Definitely recommend this dealership as long as you do your homework on the cars being sold as some of them have more iffy histories. The financing part is where they hit you with extra money and what they tell you upfront isn’t entirely detailed in terms of billing and fees. Bought my car yesterday and I have a good feeling it will last me a long time. It’s worth the price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Professional!!

Travis and Dani were great to conduct business with. They weren’t pressuring me at all and definitely made my day helping me purchase my first car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

The staff was very friendly, and my salesman Wes was courteous, polite, and well trained. I’m going to recommend very highly to some friends. It was a pleasure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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