Reviews
Write a reviewAlways in Good Hands
Whether I am having a quick oil change or a service appointment with Mike Purpura or a sales appointment with Scott Boyd, everything is always a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2013 Scion FRS purchase
I was one of the lucky First 86 people to buy this car, and my experience buying it was extremely easy and hassle free. I highly recommend that you check them out if your looking for a Toyota. Hector Lopez
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Loan difficulties
All in all the purchase was great but getting the loan done was an ordeal. Getting us approved with our terms was difficult and they forgot about it and I ended up calling them several times to get the loan completed. They are very friendly and the place looks great just our little problem but once that was resolved things have been better.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
service experience
Service trips are always easy, prompt and fast. The employees are very courteous and friendly. Waiting rooms are clean and pleasant. Good experience.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy Scion owner
I had a wonderful shopping experience. There were no high pressure sales tactics used. My wife and I found our salesman very courteous, we recommend purchasing your next vehicle from Valley High Toyota
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
service
laura marble is the best!! because of her, we have all of our scions serviced at valley hi..... thanks laura
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Dealership...
I've been a Valley-Hi Toyota customer for many years. Since then I have experienced very knowledgeable and professional repair advisors, excellent, sales people who don't pressure you when shopping for a vehicle and who are knowledgeable about their products. The Parts Dept. employees, cashiers, etc. all are very professional and courteous, and helpful. Again, the best dealership that I have had the pleasure of visiting and purchasing from....Don H.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service is great
I love going to toyota to get me oil change done they are not that much more then any other non-dealer oil change places. They check everything to keeping me safe on the road, ans they offer donuts in the morning. Great plus.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your feedback! Customer service is our top priority and it is encouraging to hear that we've met this goal with you. We hope to see you in the future! Don't forget to visit our Facebook and Twitter pages for upcoming specials. Sincerely, Evelyn Brown - ebrown@valleyhi.com
Car Service
Really the best service from the QUICK Lube personell. Fast and courteous
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Car Repair
The service people were wonderful. My car was delivered at the promised time.Car was washed and returned.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase