Reviews
Frank is the greatest!
Frank has been the major factor I stayed with Moss Honda over the past decade. He is professional and customer oriented. He is courteous and always ready to help solving service problems for me. Frank is the greatest!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for taking your time and leaving such a great review, we appreciate you.
Excelente atención y amabilidad
Muy amable el personal de refacciones una rapidez y eficacia para atender al cliente el buen trato que me ofreció de llevarme y traerme a mi domicilio
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.
DONT TRHUST THEM
I dislike this Dealer Honda of MV. a CR-V ex of $32,030.00 they Inflate price to $49,894.72. I know have to pay taxes an finance 3%. but not $17,864.72. After call 10 -15 times not resolution to this UNHAPPY costumer.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
My name is Dave Oley and I am the General Manager here at Moss Bros. Honda and I would personally like to get involved with this and see if there is anything I can do to help resolve any issues you may have had with us. Please call me at 951-486-9366 ext. 6122. Thank you and I look forward to speaking with you
Maintenance
Scott is my go to guy and always makes sure that my car is serviced and that I am treated well. The employees are the reason I bring my car to Moss for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.
Car Service/Parts replacement Review
As always, Frankie Thompson is polite, caring, helpful, and honest when he gives me information about services to be performed on my car. I am completely satisfied with Frank’s excellent representation of what a service agent should be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Superb Customer Service
Frankie Thompson is and has been my service representative since 2006, beginning at a different location. I was a resident of Moreno Valley for 15 yrs and then moved to Los Angeles. I commute 120 miles round trip to Moss Bros to have my vehicles serviced. Not ONE time have I been disappointed with the swift action and attentiveness to ensuring that all (3) of my Honda Accords are taken care of. Frankie Thompson is your guy. It would be a huge loss for ANY company to lose such a valuable team player. Continued THANKS and APPRECIATION to Mr. Thompson.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.
Best car purchase experience ever!
Everyone who helped us had awesome customer service! This was definitely the quickest and easiest vehicle purchase experience my husband and I ever had. We will definitely be back in the future for another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We wanted to thank you for not only allowing Moss Bros. the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to us if there is ever anything I could assist you with in the future. Thank you.
Great service
I was impressed by the customer care and short wait time. Frank Was very informative and helpful with my car needs. I will make Moss Bros my new service and purchase stop.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
As the General Manager, I wanted to thank you for not only allowing Moss Bros. Honda the opportunity to earn your business but also for taking the time to leave us a 5-star rating. It means a lot to us as a company and motivated us to work even harder for you next time. Please reach out to me if there is ever anything I could assist you with in the future. Thank you. Sincerely, Dave Oley
Excellent service
This service department with Frank Thompson as the service manager never disappoints. I am always greeted with kindness, never a long wait to be checked in and my car is finished when promised.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My team at Moss Bros greatly appreciates your positive review. We take our reviews very serious as it helps us grow. Thank you for such a detailed insight on your experience, we hope to see you soon and wish you a great day.
Excellent service
Ricky Smith!! This guy is great!! He has been taking care of my family for years!! We love how Ricky makes sure to treat your car as it was his own. Ricky always goes above and beyond when taking care of our cars!! Thanks Ricky!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you very much for giving us your business and for giving us a five-star review. If there is anything else that we can do for you please let us know. All the best, Dave Oley - General Manager