DCH Chrysler Dodge Jeep Ram Fiat of Temecula

Bad experience filled with problems, and I definitely do not recommend going here. Good luck on getting calls returned, or for that matter, getting the front desk to answer the phone consistently.

We have bought four cars from DCH and all have been great experiences. Our recent purchase was a 2015 Dodge Charger SXT Rallye. We also purchased two Challengers and a Neon. Alfredo Villegas, Sales Consultant gave us an outstanding deal on the Charger. When we got to Finance Joanna McKenna the Finance Director was very nice and professional. We got a call the day after we purchased the Charger from Joanna and she got us even a better interest rate than what we already sign the contract for. She did not have to do that, that's what you call great customer service. I took the Charger in to have the Nav installed and to have a few paint chips repaired and Sarah Fulmer, Service Advisor greeted me promptly and was extemely helpful. And finally I received a call from Esteban Hernandez, Internal Service Advisor and he advised me what options I had for the paint repair. When I picked up the car the service that was performed was stellar, very happy all around with DCH Dodge of Temecula.

We have bought four cars from DCH and all have been great experiences. Our recent purchase was a 2015 Dodge Charger SXT Rallye. We also purchased two Challengers and a Neon. Alfredo Villegas, Sales Consultant gave us an outstanding deal on the Charger. When we got to Finance Joanna McKenna the Finance Director was very nice and professional. We got a call the day after we purchased the Charger from Joanna and she got us even a better interest rate than what we already sign the contract for. She did not have to do that, that's what you call great customer service. I took the Charger in to have the Nav installed and to have a few paint chips repaired and Sarah Fulmer, Service Advisor greeted me promptly and was extemely helpful. And finally I received a call from Esteban Hernandez, Internal Service Advisor and he advised me what options I had for the paint repair. When I picked up the car the service that was performed was stellar, very happy all around with DCH Dodge of Temecula.

I never wanted to buy from a dealer because i didn't want to be "cheated" plus I knew what I wanted in a truck but after months of looking I almost gave up. Then my wife sent me a link from DCH for an 08 red dakota, after reading the features I seen the price!!! I thought there's something wrong with it there has to be little over 10k. so wife called spoke with Greg who was freaking amazing, friendly and welcoming right off the bat. I was skeptical at first still hesitant but after 5 min with the him i felt comfortable and was able to relax, my wife n I felt like we knew him personally which was great cause I was able to trust him. HONESTLY what sold me was the service provided by Greg and i wish i could remember her name she was the nice young lady who did all our paperwork for us she was also friendly, welcoming, funny attentive and was able to relate to us on a personal kind of level which was great cause we felt like she understood and genuinely cared. LONG STORY LONGER THESE PEOPLE MADE MY FIRST TIME BUYING FROM DEALERSHIP NOT JUST MEMORABLE BUT FREAKING A W E S O M E!!! FROM 1-10 10 being great HANDS DOWN THESE GUYS GET 15 from me!! I will definitely return for another purchase when ready! Thanks for the great experience and for my new BABY!!!

I never wanted to buy from a dealer because i didn't want to be "cheated" plus I knew what I wanted in a truck but after months of looking I almost gave up. Then my wife sent me a link from DCH for an 08 red dakota, after reading the features I seen the price!!! I thought there's something wrong with it there has to be little over 10k. so wife called spoke with Greg who was freaking amazing, friendly and welcoming right off the bat. I was skeptical at first still hesitant but after 5 min with the him i felt comfortable and was able to relax, my wife n I felt like we knew him personally which was great cause I was able to trust him. HONESTLY what sold me was the service provided by Greg and i wish i could remember her name she was the nice young lady who did all our paperwork for us she was also friendly, welcoming, funny attentive and was able to relate to us on a personal kind of level which was great cause we felt like she understood and genuinely cared. LONG STORY LONGER THESE PEOPLE MADE MY FIRST TIME BUYING FROM DEALERSHIP NOT JUST MEMORABLE BUT FREAKING A W E S O M E!!! FROM 1-10 10 being great HANDS DOWN THESE GUYS GET 15!!! Off the charts and I will definitely return for another purchase when ready! Thanks for the great experience and for my new BABY!!!

Worst service in the world they will ding your new car up then the service manager Steve will joke about it because the type of business you are in after receiving 2 invoices saying they were gonna fix the damage they did still not fixed not only is damage not fixed they lied on paper that they had it two days when they had it two weeks , I bought a truck needed for my pool business and they put me in a rent a car then the rent a car overdrew my account yet they still haven't fixed my vehicle I'm going to leave bad reviews for the next 6 years because this place is a circus. I even got him on video

Worst service in the world they will ding your new car up then the service manager Steve will joke about it because the type of business you are in after receiving 2 invoices saying they were gonna fix the damage they did still not fixed not only is damage not fixed they lied on paper that they had it two days when they had it two weeks , I bought a truck needed for my pool business and they put me in a rent a car then the rent a car overdrew my account yet they still haven't fixed my vehicle I'm going to leave bad reviews for the next 6 years because this place is a circus.

I was really impressed meeting that energetic, upbeat service advisor, Chris, who seemed to answer my difficult question which no one had previously able to give me. He explained to me how my gear changing was caused by, and it wasn't the car engine error; rather, it was human (that's me) error. He demonstrated to me and showed me how to correct my error without having to stop the car first. Wow! That was great! Chris was very upfront and clear in his explanation. He is honest, sincere, kind, considerate, and down to earth and friendly guy. He is my number one service advisor.

Mitch and Glenn are the guys to see. They are straight forward and honest, and I couldn't be happier with how they handled the transaction. I told them I had a number to meet and they met it. Wouldn't recommend seeing anyone else.

no complaints at all. very professional with great staff who interact with great people skills. The efficiency of everyone made it extremely convenient and easy in a short space of time.