DCH Chrysler Dodge Jeep Ram Fiat of Temecula

We recently purchased a used 2006 BMW X5 from this dealership. We were told by the salesman, Robert, that the vehicle had previously been in a "minor" accident, son "minor" that it did not appear on the Carfax report. We were alos told by Robert that everything had been fixed and that the car was in working order. Though I test drove the car and did a cursery inspection I did not check every little feature of the car. A few days later we found that one of the headlights was not working so I returned it to the dealer for them to repair. They had it for the day and did not even attempt to fix what I thought would be a simple bulb replacement. I took the vehicle to Sterling Auto and they found that the vehicle had not been repaired correctly and that both headlights were missing the equipment that made them function correctly. Robert lied to me when he said the they did their "due diligence" to inspect and repair the car. If the had they would have found that the head light was not working and fixed it. I returned the vehicle to DCH and demanded they fix the headlight. They took the vehicle to Murrieta BMW and after having the vehicle for over two week determined that it would cost over $1500 to fix the car. In the mean time no one from DCH contacted me to explain or apoligize for the situation or inconveince. When I finally picked up the vehicle I spoke with a "sales manger", John Christie about my frustration. This guy would not get up out of his chair to talk to, he would not look at me, he just sat there playing with something in his hand the whole time. His only comment to me was "hey, we fixed the car". Nothing more. This was the second, and last, vehicle I will purchase from this dealership. They simply cannot be trusted

This is our 4th car from DCH, Greg Carey was awesome from start to finish! He made us so comfortable with his genuine, professional, easy-going demeanor. He made great efforts to accommodate our needs, & ultimately we got an amazing Jeep Trailhawk. We couldn't be happier with our experience and the car! We will recommend our friends to come see Greg Carey.

Christopher Bennett had great customer service!! His team was quick, efficient and informative. He took the time to explain things and went out of his way to make sure that I was happy with my Jeep. It is this type of service that will keep me coming back to Jeep in Temecula for many years to come!! Thank you to Christopher Bennett!!

Purchase of a 2014 2500 Ram truck I cannot say enough about the purchase of our New 2014 Dodge Ram 2500 truck. The salesman Pradeep (Mr.P) is the best anyone could hope for. This is my second vehicle bought from this dealership and Pradeep and both were just as pleasant. Thank you DCH and be aware that we will gladly sent anyone we know to your dealership for service or purchases. Thanks again, Rick and Anita Rodriguez

I cannot say enough about the purchase of our New 2014 Dodge Ram 2500 truck. The salesman Pradeep (Mr.P) is the best anyone could hope for. This is my second vehicle bought from this dealership and Pradeep and both were just as pleasant. Thank you DCH and be aware that we will gladly sent anyone we know to your dealership for service or purchases. Thanks again, Rick and Anita Rodriguez

Robert Traver is a awesome salesman, honest, genuine, and had the customers interest from the start. Definitely will recommend all my friends to come see Robert.

Went to DCH to purchase a new truck. We had to drive 2 hours, so I called to make sure the truck was on the lot and spoke to Justin, he confirmed the truck was there and that he would greet us when we got there. As he promised he was there when we arrived and had keys in had for the truck we were looking at. Took a test drive and Justin was explaining everything about the truck to us, by the end of the ride we knew we wanted the vehicle. Justin got all the paperwork ready and then Glenn stepped in!! Time to do a deal! I hate to haggle and I told them so, they took all my requests and produced a deal that was within our guidelines, I personally think I beat them up pretty good. They were very pleasant and friendly. Justin stayed by our side through the whole process. Then we get to financing ----- Joanna was a hoot!! She had us in and out within about 20-30 minutes the fastest I've ever had - which by the time everything was done I was hungry (not one of my best moods) So the quickness was right up my alley. When we were ready to leave Justin took pictures of us by the truck and promptly sent them to our e-mail address. Then he proceeded to explain even more details about the truck and programmed our phones to the system (great because I am not good with electronics). Overall experience with this dealership and especially Justin - OUTSTANDING!!!

I received a recall notice last week. I decided to call the dealer to make any appointment to take care of the safety recall issue. I was transferred to service and no one answered the phone. I left a message and of course requested a return call to make an appointment. No one returned my call. I called again this morning, 6/9/2014 and left a message for service. I am still waiting for a return call. I actually called 3 other times today hoping to get a hold of someone in service. No one answered. There are plenty of sales people to sell you a car and take your business. But when you need help, apparently you are on your own

DCH has an out standing service team. I was going to take my jeep to a retail parts store that does service as well but decided to go the dealership route instead . I was so glad I did. They were very thorough and exhausted all options to find the problem with my jeep. Thank you DCH AND ESPECIALLY SARAH for all your help

DCH has an out standing service team. I was going to take my jeep to a retail parts store that does service as well but decided to go the dealership route instead . I was so glad I did. They were very thorough and exhausted all options to find the problem with my jeep. Thank you DCH AND ESPECIALLY SARAH for all your help