Reviews
Prompt and friendly service.
Prompt and friendly service. Russ did a great job of welcoming me into the service department and explaining the planned work. It wasn't a big job but it got done as expected and without any issues. Thats a plus in my book.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love hearing everything went smoothly! Thanks for trusting Russ and the DCH Honda of Temecula team with your service needs, big or small.
Your dealership is awesome.
Your dealership is awesome. Russ Capuano is very professional. Everyone that I have dealt with at your dealership has been very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to have you in the DCH Honda of Temecula family! Thanks for the shout-out to Russ and our team. Safe travels and take care!
Russ is great, I’ve had the pleasure of working with him
Russ is great, I’ve had the pleasure of working with him a few times already. Don’t have any complaints. His always through and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing Russ' knowledge and customer service at DCH Honda of Temecula! We'll be sure to let him know you appreciate the work!
Always good communication, with friendly professional
Always good communication, with friendly professional service. So far they’ve helped me keep my 2017 crv in great condition
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic that our team at DCH Honda of Temecula has been able to keep your 2017 CR-V in top shape! We appreciate your kind words and look forward to continuing the great service.
REPORT THIS DEALERSHIP TO THE STATE OF CALIFORNIA
REPORT THIS DEALERSHIP TO THE STATE OF CALIFORNIA ATTORNEY GENERAL OFFICE. They perpetrate BAIT AND SWITCH pricing, advertising online or over the phone a lower price, then they get you into the dealership and add on over 6000.00 of bogus pricing to the cost of any car on their lot. It's all ILLEGAL and needs to be reported to shut these people down. We went in on a used car, they bogusly quoted over 6000.00 on top of the online advertised price when we sat down to make our offer. It's called Bait and Switch, adding on bogus costs to the asking price of the car, when a customer is ready to buy.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, it’s unfortunate you feel this way about your experience with us, however we do not charge $6k mark-ups. We are transparent about any add-ons and always open to negotiate. Please reach out to me so we can discuss this further. Thank you. Danny Galat - Sales Manager - dgalat@dchusa.com
The dealer was patient, especially on a busy Saturday, as
The dealer was patient, especially on a busy Saturday, as we spent time negotiating an acceptable deal to all parties.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was our pleasure to provide a patient and accommodating experience for you at DCH Honda of Temecula, even on a busy Saturday. Thank you for shopping with us, Traci!
I have been bringing my Hondas here for years for service
I have been bringing my Hondas here for years for service & have always been treated good. They always service my vehicles in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Larry, thank you for your continued trust in DCH Honda of Temecula! Our team is happy to provide timely service for your vehicles. We look forward to serving you again soon!
I came in for an oil change by making an appointment.
I came in for an oil change by making an appointment. It was easy to make the appointment and they took my car in promptly. The service advisor, Russ was very friendly and greeted us right away. The wait was not long and we were informed when our vehicle was ready and they brought it to us.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's awesome to hear your oil change experience was smooth and efficient at DCH Honda of Temecula. Russ and the team always aim to provide prompt service with a friendly touch. Thanks for stopping by!
Service was right on schedule, but I had a new Service
Service was right on schedule, but I had a new Service Adviser. However, Tim was just as exceptional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing how Tim provided exceptional service during your visit to DCH Honda of Temecula. We hope to see you again down the road!
Always helpful and honest.
Always helpful and honest. Been going to this dealership for years! I highly recommend them!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kind words, Shannan! We're glad to have you in the DCH Honda of Temecula family and always enjoy seeing you stop by!