Reviews
Great Customer Serves
Russ Capuano, always helps us with the service of our vehicles. We trust Russ and feel he is honest and knowledgeable. We always service our vehicles at DCH Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Rick and Silvia, Thank you for sharing your awesome experience! This is the level of service we expect our staff to offer our customers. We're so happy to read that everything was done quickly and to your satisfaction. Please let us, or Russ know if there is anything else we can do for you! We're more than happy to help! Regards, Danny Galat General Sales Manager dgalat@dchusa.com
Cristian Loera-Flores was great!
I didn't feel pressured and every question I had was answered with a resolution for my situation. The most pleasant and quick experience I've ever had buying a car. And I'm still happy with my purchase!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi April, Your review is why we do what we do. Thank you so much for reaching out to us. Customer satisfaction is what keeps us going and we hope that you will visit us again soon. Please feel free to contact us for any of your auto needs! Have a great day! Regards, Danny Galat General Sales Manager dgalat@dchusa.com
Wonderful service
CeCe and Mike helped my daughter and i with purchasing a car with bad credit. CeCe wouldn't let us leave without working on all options available to Honda!! My daughter loves the new car!! Thank you to Mike for showing and letting us test drive the Honda we purchased!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your opinion means the most to us! We couldn't be more pleased to hear that Cece and Mike went above and beyond to make sure your daughter's car-buying experience went smoothly. We're so thankful that you took the time to reach out to us, and we really cannot wait to see you both soon! Regards, Danny Galat General Sales Manager dgalat@dchusa.com
Great Service
It was easy to get a service appointment and they were very fast. The service agent was professional and courteous. I only waited for about an hour and a half for them to complete the work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Amy, We can’t thank you enough for your positive review! It's a team effort here every day, as we strive to provide our customers with the best service possible. Thanks for stopping by and we'll see you here at your next service visit! Regards, Chris Johnson Service Manager cjohnson@dchusa.com
They try harder
They have always worked hard to resolve any issues. They also listen/communicate well. Good effort on their part. Bought both cars here. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Novella, We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. Your loyalty has not gone unnoticed and we love having you as a member of our DCH Honda Temecula Family! Regards, Danny Galat General Sales Manager dgalat@dchusa.com
Excellent Customer Service
Came in at a scheduled appointment for a "recall" I was received by Tim Joyce and was out of there in a little bit over a hour. Very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Angel, We're so happy to see that your service visit was a great one. Customer satisfaction is our main goal, and it pleases us to hear of your experience! We'll see you at your next service visit! Regards, Chris Johnson Service Manager cjohnson@dchusa.com
100k Service
Had 100,000 mile service done on my CRV when I got home oil leaked from the bottom of my car for the rest of the evening
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Two hours to get just what I wanted
We stopped on Saturday on our way to the races and met with Robert Arviso ,nice no hassles salesman)I told him what I wanted .He showed me the car I had seen on Cargurus .We put a credit card down on it.We came back the next day and in one hour drove away with our new to me Honda CRV.So easy and everyone there was pleasant .I will use them for all servicing in the future and highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Carol, Congrats on your new Honda CRV! We enjoy hearing that our team is working hard and our guests are leaving with a smile on their face. We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Regards, Danny Galat General Sales Manager dgalat@dchusa.com
Friendly staff
Brought my car in for a routine multi point check. But as we pulled up their was a staff member ready to receive us. The process was very smooth.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Versayn, We cannot thank you enough for taking the time to share your experience with us! We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. Thanks for stopping by and we'll see you here at your next service visit! Regards, Danny Galat General Sales Manager dgalat@dchusa.com
Excellent Services
Ever since we moved in Winchester, CA we always have DCH Honda of Temecula performed the services needed for our Honda vehicles with no problems. We recently bought a 2019 Honda Odyssey in this dealership. Service advisors always explained the needed services before performing the work and provided us detailed information on the next maintenance services needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Nixon, Your loyalty has not gone unnoticed and we love having you as a member of our Family! It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. If we can help you out with anything else, please let us know. We hope to see you again soon. Regards, Danny Galat General Sales Manager dgalat@dchusa.com