Reviews
The only dealership I will go to
The best customer service and I drive around 40 minutes to go to this dealership. I always recommend DCH and leave knowing I was taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review! It is great to hear everything was done quickly and to your satisfaction! Thanks again for taking the time to leave your feedback, we sincerely value your business and look forward to your next visit! Regards, Chris Johnson Service Manager cjohnson@dchusa.com
Excellent
I always have excellent service. I always get my quote up front and never any hidden fees. Daniel is always pleasant and very truthul on anything that is wrong with my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction means everything to us. You deserve nothing but the best, and we're grateful to know Daniel provided you with nothing less than that! We will continue to bring you quality service and help you out with all your car needs. Please contact us again if any problem arises. Thank you! Regards, Danny Galat General Sales Manager dgalat@dchusa.com
Best customer service.
They have the Best customer service they are very friendly and professional. I would only buy from this Dealership and have my car serviced at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Rhonda, We work incredibly hard to provide our customers with an amazing car-service experience, and hearing feedback like yours is why we do it! Thanks for taking the time to share this and please don't hesitate to let us if you ever need anything! Regards, Chris Johnson Service Manager cjohnson@dchusa.com
Excellent customer service and my recall is done
Great customer service, and work got done in timely Manner. Friendly staff with lots of experience and professionalism. I will defiantly recommend this dealer in Temecula.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wow! Thank you so much for the kind words! We're pleased to hear that you received nothing but the best here at DCH Honda Temecula and we're happy that you went home happy! Please contact us with any questions or concerns. Have a great day! Regards, Chris Johnson Service Manager cjohnson@dchusa.com
Maintenance Services
Vehicle was at the dealership for routine maintenances work , service advisor explain in detail of what’s going on. Waiting area has all the amenities
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear that you had an overall positive experience with us. The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. We look forward to working with you again! Regards, Chris Johnson Service Manager cjohnson@dchusa.com
Service department is excellent
I’m driving only Honda from from last 30 years and doing my service at Honda dealer First 20 years at Escondido and I had rite advisor at Escondido Mr Rush Capuano and we all group of people cameing with right advisor at DCH Temecula and we are very happy with our car service Excellent. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jai, We want to thank you for taking the time to leave us a positive review. We are so proud to have you as a part of our family, and we're even more pleased to know that you had such a great experience with us! We appreciate your business and we can't wait to see you again soon! Regards, Chris Johnson Service Manager cjohnson@dchusa.com
Honest and thorough
I was hearing a metal scraping noise around the time I needed an A1 service. They could not find the problem, nor recreate the issue. I was only charged for the A1 service. They could have charged me for that labor cost, but I really appreciate them not doing so. It’s service like that keeping me as a loyal customer for years. Thank you DCH Honda Temecula!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to share your experience with us! We want nothing but the best for our customers and we're so happy you had such a great experience with us! If we can help you out with anything else, please let us know. We hope to see you again soon! Regards, Chris Johnson Service Manager cjohnson@dchusa.com
Very efficient and knowledgeable
They understood the problem and took care of it quickly. The cost was very reasonable. There is really nothing more to say about it at all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We take pride in providing top-notch service and we're so happy to see our team provided just that. Thank you for this outstanding review and we look forward to serving you again soon. Regards, Scott Bada Service Manager SBada@dchusa.com
Good service experience today.
I had a good service experience today. The service specialist was friendly and attentive to my service needs. The service was quick and I was out of there in an hour.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're very happy to see that our team got you in and out in no time. We will continue to bring you quality service and help you out with all your car needs. Please contact us again if any problem arises. Thank you! Regards, Chris Johnson Service Manager cjohnson@dchusa.com
Great customer service
Matthew went above his Customer service he help us find the vehicle we wear looking for. We would highly recommend him. He help us find the color we wear looking for in our Honda CRV Ex
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your awesome experience! This is the level of service we expect our staff to offer our customers. We're so happy to read that everything was done quickly and to your satisfaction. Please let us or Matthew know if there is anything else we can do for you, we're more than happy to help! Regards, Chris Johnson Service Manager cjohnson@dchusa.com