Reviews
Body Shop Repair
I’ve been there for two different needs & they have always been the friendliest & most professional-especially David Reuter, Renato, & Brandon! Only go to place!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that David, Renato and Brandon have all been able to provide you with excellent customer service! Our team looks forward to seeing you again in the future, for all things Ford Lincoln! Sincerely, Shirley | shirley@tuttleclick.com
Great service department
Renato is great, he keep me informed thru out the service, offered me a car, even though I did not buy it there, had lift pick me up from work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi John, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that Renato provided you with excellent customer service! We want to make each experience easy and enjoyable for you. Our team looks forward to seeing you again in the future, for all things Ford Lincoln! Sincerely, Shirley | shirley@tuttleclick.com
Going to end of earyh
My requested car is not on their lot. They have spent a lot of time finding what I want. Great service from Raza Remi. Fast response
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that Raza and the rest of our team searched for the car you were looking for! Our team looks forward to seeing you again in the future, for all things Ford Lincoln! Sincerely, Shirley | shirley@tuttleclick.com
Great advise and Friendly
I have owned Fords my whole life. I maintain the old ones and the new one have always been dealer maintained. Sunset, Robbins and Click. I miss Sunset, but Click is managed by great people and will continue to use them for all my future service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ted, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear your loyalty to our brand and thank you for making us your trusted dealership of choice! Our team looks forward to seeing you again in the future, for all things Ford Lincoln! Sincerely, Shirley | shirley@tuttleclick.com
Renato “ROD” Rodrigues should be fired!
Renato “ROD” Rodrigues at Tuttle-Click Ford Irvine is a con-artist. Has tried to rip me and at least 3 others I know of excessive fees on unnecessary “services”. The General Manager Sean had to get involved in my case and I was able to prove over $1700 in fraudulent/extorted fees and unapproved services, or “remove everything and come tow my car out fo the dealership”. I am amazed Sean and Tuttle-Click Ford Irvine would risk their license and reputation for this ROD!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Routine but quick 50k check up
This was a 50k check up. I was met promptly as I pulled my car in the service area by a friendly service person (Vince). The whole process took less than 1 and a half hours and cost less than the estimate
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that Vince and the rest of our service team made your 50k check up go smoothly! Our team looks forward to seeing you again in the future, for all things Ford Lincoln! Sincerely, Shirley | shirley@tuttleclick.com
Best in Class Customer Attention
I’ve bought many cars over the years but rarely have I ever experienced attention like from this group. From ordering my vehicle to the updates and the kindness when it finally arrived!! I’d say everyone should experience this at least once!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that our team was attentive during the ordering and buying process! Our team looks forward to seeing you again in the future, for all things Ford Lincoln! Sincerely, Shirley | shirley@tuttleclick.com
5000 mile service...Black Label service was excellent!pick
The pick up & delivery of my vehicle and service performed was professional and courteous. The only weak link in the entire process was the “telephone answering and call directing. It took several try’s with many rings to service Dept and auto rerouting to operator before I actually was able to speak with someone in service. After that. . . All went very well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that your service experience was professional and enjoyable! We thank you for your feedback and our team looks forward to seeing you again in the future, for all things Ford Lincoln! Sincerely, Shirley | shirley@tuttleclick.com
Customer Oriented. Excellent Workmanship. Reasonable Charge.
They listen to customer requests. They do a through job. And mostly they make the customer confident that they know what they are doing. I drove of like I was driving a new car. 🤩😃
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that our team was able to provide you with excellent customer service while visiting our dealership! Our team looks forward to seeing you again in the future, for all things Ford Lincoln! Sincerely, Shirley | shirley@tuttleclick.com
Piece of mind
Always confident bring my vehicle back here to Tuttle click - I have a far daily commute and will not take chances to go just anywhere - always very nice, quick and thorough - maintenance on my vehicles here is just a no brainer for me & I always leave with piece of mind
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi John, Thanks for sharing your recent 5 star experience with us here at Tuttle-Click Ford Lincoln. We are pleased to hear that our team has been able to help keep your vehicle running in top condition! Our team looks forward to seeing you again in the future, for all things Ford Lincoln! Sincerely, Shirley | shirley@tuttleclick.com