Reviews
Great service and very professional staff!
The team at Tuttle Click Ford have changed the way I view car buying. From the moment I walked it the doors, I felt welcome, not pressured! Grant has to be one of the most honest salesperson I have ever met!!! Walk into this dealership and I bet it will change your mind as well on how a car should be purchased...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Thank you so much for sharing your recent 5 star sales experience with Grant here at Tuttle-Click Ford Lincoln. We are incredibly pleased to read your review and we would like to congratulate you on your new car! Welcome to the Tuttle-Click family; we sincerely look forward to seeing you in our store anytime in the future for all things Ford Lincoln. Sincerely, Shirley | shirley@tuttleclick.com
Extraordinary Customer Service
Overall, this is a great Ford dealership with authentic customer service. The team at this dealership consistently strives to provide a positive experience throughout the entire buying process. I will definitely be recommending this Ford dealership to others. And plan on doing business with them for many years to come. Thank you again Sandy, Emiliano and the entire team! See you all again soon. ~Jon R.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jon, Thank you so much for sharing your recent 5 star sales experience with Sandy and Emiliano here at Tuttle-Click Ford Lincoln. We are delighted to read your review and we would like to congratulate you on your new car! Welcome to the Tuttle-Click family Jon, We sincerely look forward to seeing you in our store anytime in the future for all things Ford Lincoln. Sincerely, Shirley | shirley@tuttleclick.com
New car lease escape
James was super helpful, honest with great follow up. He delivered on his word and did not pressure us. He met our needs and will recommend him and Tuttle click.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dave, Thank you for sharing your recent 5 star sales experience with James here at Tuttle-Click Ford Lincoln. We are so pleased to read your review! We would like to congratulate you on your new ride! Welcome to the Tuttle-Click family Dave, We sincerely look forward to seeing you in our store anytime in the future for all things Ford Lincoln. Sincerely, Shirley | shirley@tuttleclick.com
So easy!!
Buying a new car can be overwhelming. I am happy to say that it was easy peasy at Tuttle Click Ford-Irvine. Our salesperson, Sandy, made it simple. She was helpful and accommodating-couldn't have asked for more. Calvin, the Sales Manager, said he would give us a great deal. And he did-no hassle or haggling necessary. Gianna in Finance was so very nice; not the standard F&I manager. Everyone at the dealership were great! Would I recommend them! Most definitely!! We are happy customers!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thanks so much for sharing your recent 5 star sales experience with Calvin, Gianna and Sandy here at Tuttle-Click Ford Lincoln. We are incredibly pleased to read your review! We would like to congratulate you on your new car and welcome you to the Tuttle-Click family. We sincerely look forward to seeing you in our store anytime in the future for all things Ford Lincoln. Sincerely, Shirley | shirley@tuttleclick.com
Amazing Experience
Been to dealership 4/5 times as i was little bit confused between Ford Edge and Lincoln MKC. Each time they offered very good service and explained every thing about this car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Vijay, Thank you so much for sharing your recent 5 star sales experience with Calvin and Grant here at Tuttle-Click Ford Lincoln. We are thrilled to read your review! We would like to congratulate you on your new ride! Welcome to the Tuttle-Click family; we sincerely look forward to seeing you in our store anytime in the future for all things Ford Lincoln. Sincerely, Shirley | shirley@tuttleclick.com
Second time - even better than the first
We traded our two Lincoln MKZ's for Continentals. Our experience over the last three years has been great. The team at Tuttle-Click treats us like family. Marcin Jasinski is awesome. Ask for him. You won't be sorry.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you so much for sharing your recent 5 star sales experience with Marcin here at Tuttle-Click Ford Lincoln. We are delighted to read your review and we would like to congratulate you on your new stylish Continentals. We thank you for making Tuttle-Click Ford Lincoln your dealership for doing business. We sincerely look forward to seeing you in our store anytime in the future for all things Lincoln. Sincerely, Shirley | shirley@tuttleclick.com
My experience was extremely positive as usual!
All the employees, departments are positive, intelligent, knowledgeable, helpful, patient, calm and pleasant. This is my 3rd vehicle purchase here! I will never purchase another vehicle anywhere else but Tuttle Click Ford / Lincoln in Irvine, as it is by far the best dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Diane, Thank you so much for sharing your recent 5 star sales experience with Tim, Sean and Sha here at Tuttle-Click Ford Lincoln. We are delighted to read your review! We would like to congratulate you on your new car! We thank you for making Tuttle-Click Ford Lincoln your dealership of choice. We sincerely look forward to seeing you in our store anytime in the future for all things Ford Lincoln. Sincerely, Shirley | shirley@tuttleclick.com
Tuttle Click Lincoln
We were treated great. Jim Follmer was very helpful with the purchase of our MKX. Jim answered all our questions. We would definitely use again!!! Thank you Jim!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello. Thank you so much for sharing your recent 5 star sales experience with Jim here at Tuttle-Click Ford Lincoln. We are thrilled to read your review! We would like to congratulate you on your new MKX! Welcome to the Tuttle-Click family Jim, We sincerely look forward to seeing you in our store anytime in the future for all things Lincoln. Sincerely, shirley | shirley@tuttleclick.com
Paul is the guy to get it done
I had been to several dealerships since buying the car in 2013. Most dealership service centers don't pay much attention to the specific car you have (ours is a plug in hybrid) and what the needs are for that vehicle. I also have a tendency to actually require that I be treated fairly and at the first sign that isn't happening I'm gone. So for me to have the same service advisor and be with the same dealership for over two years is really a compliment to Paul Parsons. We have had some issues with the car and unlike most service advisors who will try to shuffle you out the door without addressing the issue, Paul has stuck with the issues and seen them through. Nice that he remembers who I am, too!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello! Thank you so much for sharing your recent service experience with Paul here at Tuttle-Click Ford Lincoln. We are very pleased to read your review! We thank you for making us your dealership choice! We sincerely look forward to seeing you in our store anytime in the future for all things Ford Lincoln. Sincerely, Shirley | shirley@tuttleclick.com
Poor customer service by internet sales manager
This dealership has horrible customer service. I contacted them about a car and had a bad experience. I would never buy a car here. I have bought a lot of cars and visited many dealerships and this is the bottom of the barrel by far.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Jim, We are deeply disappointed to read about your recent sales experience here at Tuttle-Click Ford Lincoln. We're a strong family here at Tuttle-Click, and we strive to make each customer interaction important and special, while showing our appreciation to you for choosing to walk through our front door. Would you mind sending me an email so I can learn more about your experience? This way we can make sure that it doesn't happen again, and I will do my best to turn your experience around. Sincerely Shirley | shirley@tuttleclick.com