Reviews
Very Nice Service Mananger
Free Coffee! Large picture of Henry Ford on wall. Very comfortable chairs and TV also wifi connection which I did not use.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
$4 for a $2 muffin not encouraged to return
2 hours seemed an hour to long for oil and filter, and review of auto, but it did get a free wash.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Felt special
My experience was excellent. Left feeling special. Paul Parsons was friendly and experienced. All the people were pleasent. Was so nice to have a carwash too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great treatment
The service representative, Janie, is the best I have ever encountered. She knows her job and treats people with the utmost respect and professionalism She makes customers feel truly valued.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Informative, helpful service staff
Craig Whitaker was very helpful and informative. I asked about the shaky, jerky, noisy transmission and he gave me more information than I had every gotten before.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New escape recall
Timely. I waited for my car and the experience was very pleasant. By the time I finished my coffee, my car was ready.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, clean facility
Service advisor, Janey, was very thorough and contacted me when my vehicle was ready. She had a loaner car ready for me in the morning when I dropped off my car. Overall great service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
The customer service was amazing. I had many people come up to me and ask if I needed anything. Everyone I encountered was very friendly!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
It was a great experience. The service was fast and efficient. Paul at the service dept is a great asset to the ford family. He was very considerate, he answered all questions, highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly, not rushing you
The salesman was not pushy and he stayed engaged in what I was looking for the entire time. After looking all day for a car, I was tired and grouchy, he kept a smile on his face and did not pressure me to make a decision.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase