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Tuttle Click Ford Lincoln

(693 reviews)

Reviews

(693 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent Service

Janey is nice and very helpful. I like the fact that she walks me over to get a car from Enterprise and requests a specific make of car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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An unsuspected pleasant experience

Everything as Scheduled. Janie spent considerable time answering Questions & Demonstrating Systems. Dean also followed up to make sure we had no further questions. The whole atmosphere is efficient & HAPPY !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ford Mustang

Mark Vistaunet did an excellent job helping us find the Mustang we wanted. Mark went the extra mile to make sure the car fit all of our needs and would be available on the date we wanted to purchase the vehicle. We would definitely recommend Tuttle-Click Ford in Irvine based on our experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Courtious and Clean Facility

Your People are very Friendly with Facilities that are State of the Art Also Very Informative on the Cars they Sell

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service, Happy Customer

Attentiveness, Great Attitude, Comfortable sitting area, Fast Lane's (Paul) willingness to be helpful and take care of my needs in the short time I had. Great job and very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, great facilities

Everyone is always nice and respectful. I had one issue in the past with a service writer about a year ago but that is the only problem I've ever had.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service

service provided by Mr. Parsons was outstanding. I did not have do antthing but drive into the survice area and he took care of everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great place to Shop and get your car serviced

Janey Neuenswander is the most awesome person and is a true pleasure to deal with. I always look forward to bringing my car in for service because she brightens my day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Above and Beyond

Paul Parsons has been my service advisor since I bought my car there. He has gone out of his way to deliver excellent service. He is very thorough and provides a pleasant experience with your dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Professional and easy to work with

The online service and finance team - easy to work with, simple, efficient, professional. This is the 4th vehicle I have purchased from this team. I will continue to give them my business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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