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Tuttle Click Ford Lincoln

(693 reviews)

Reviews

(693 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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3rd car from Tuttle Click

Well I really like what they've done with the place. This purchase was a particularly stressful one for me because specific details had to be met. Jim came through for me and made it happen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Worth the wait

Jim Follmer was fantastic to work with and we spent more time setting the features and getting to know all the technology in the car then in either the finance or Jim's office. Definitely the most pleasant experience in purchasing a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

My service advisor, Michael Towle went above and beyond at ensuring that my car got the necessary repairs that were covered under warranty. I'm on a tight budget and car expenses can add up, so I really appreciate that he made the effort to keep my expenses down. He also got my car back go me at my desired time, despite the fact that the repairs were going to take a while (I was on a tight schedule). He followed up with me on a regular basis, so I never had to wonder what was going on with my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service and great dealership

my service rep Mallory was really great. She got me an appointment right away, ensured I was comfortable during the appointment, and got my car completed quickly. The dealership waiting area was outstanding and very comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, never pressured to buy

Othman and the entire staff were very professional and helpful. Othman could answer every question I asked about various Ford vehicles and NEVER pressured me into making a decision. Not pressuring me ended up making me want to buy a car from him and Tuttle-Click. I was treated with respect and love my new Ford Escape.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service makes me feel warm and fuzzy.

Janey was fantastic. Made me feel like a valued customer and kept me informed of what was going on at all times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Completely satisfied

We enjoyed the relaxed atmosphere. We liked that they didn't try to over sell or under sell. They didn't try to talk us into a different car or price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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In-N-Out - Oil Change

It was quick and easy. I told them what I needed done and they set about doing it and had my car ready in a reasonable timeframe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fair negotiation , no games great attention

My salesperson Michelle Williams is awesome, had what I needed and scored a 10 in my book recommend to others in a second.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very good buying experience

From start to finish everything was done professionally and very friendly due in most part to my sales person-Jim Folmer. Thank you very much Jim! He has always been very helpful and supportive thru out the process of ordering and recieving my truck including up to just yesterday for a question I had. Jim is always very quick to respond and always finds the answers to my questions. Just Great!!! Thank you all and just keep up the great customer service...Roger Greenly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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