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Tuttle Click Ford Lincoln

(693 reviews)

Reviews

(693 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The best customer service

Excellent customer service. Michael Towles is awesome. Shuttle service is great - took me back to work and picked me up again when my car was finished. Couldn't ask for more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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excellent service

This deaser has the best customer service i seen, they took care of everything from start to the end. Kevin make sure i understand all about my car. Kevin is the best at what he does and very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easy Transactioin

The entire process was made very simple and the entire staff was extremely friendly. The salesman, Othman Ghneim even came in on his day off to accomodate my schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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very welcoming

Rex was a great salesmen and made my first car buy experience very welcoming and Tyler was really chill and great receptionist

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service

My service advisor Paul Parsons was great. He helped me figure out what items on my car had to be fixed right away and what items could wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Enjoyable experience

We liked our experience with Mike Guzauski because he wasn't pushy and didn't make us feel pressured to buy. He was able to answer our questions and made us feel comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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excellent customer service, great buying experienc

This is the first time that we bought a car and had fun! Mechelle and Joe made us feel good about our purchase and we left there feeling like we had new friends. The other team members also made us feel welcome and everyone we came in contact with thanked us for being there. Fantastic experience! Wish we had found you earlier in our car buying years. You can bet on our high recommendations to those who may be in the market for a car. Keep up the excellent work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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the best new car purchase I ever made

My wife and I were in the market for a new Ford Edge. contact three dealers thru the internet request, no reply from any. a friend I work with recommend Jim Follmer. He called Jim for us told him what we were looking for and the very next day he called me and he found the car we wanted. a few days after our purchase one of the other dealers called regarding our request, I told them to late. it was a pleasure working with Jim and I would recommend him to any of my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service!

Our salesman, Brandon, was extremely knowledgeable and excellent at customer service! He was able to get us all taken care of with fast and efficient negotiations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

The sale representative Tim provided professional service and took good care of customers instead of business only. And they Tuttle Click Ford can help customer to finish all documents requirement for one step and it will be ready to drive away with your desired car. It is a great and enjoyable experience I never had before with other dealers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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