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Tuttle Click Ford Lincoln

(693 reviews)

Reviews

(693 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service. Clean facilities

Everyone we met were friendly and helpful. The dealership is very clean and pleasent. The food cart and very clean restrooms made a long visit bearable. Brandon treated us as if he were our son. Whatever your paying him ought to be more. Joe in finance treated us like your best next-door neighbor and made us feel safe with our decisions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Tuttle-Click Ford got us exactly the car we wanted

Our Salesman was very easy to talk with and he provided us with great service! We found the exact car we wanted!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great sales experience

Our salesperson Mike G....sky (sorry can't remember how to spell the name) at the Irvine facility was really great and very personable, easy to deal with. I would recommend him to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Efficient and Courteous Service

The service dept was very efficient. They provided a courtesy shuttle, and called me a few times to inform me of the progress on the repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great staff, service, and fast

Easy to schedule appt, staff super nice, technician very knowledgeable and patient with all my questions. Provided car service (but rental car wasn't the best).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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awesome service great experience from a to z

My service advisor is great its really nice to see the same advisor every time. The facility is beautiful and the overall experience rivals Lexus only difference is my Lincoln is way better than anything they make

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Mike has always been good to me and kept me updated on the status of the repairs or service. I am very pleased with the level of service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service, well-run dealership

Mallory was fantastic. She wanted to make sure she was there when I arrived, she kept me informed of everything throughout the day and made sure my car was ready when I was there for pickup. I've never had someone as diligent and friendly as she was and for that reason, I will be exclusively coming back to Tuttle Click (sometimes I go to RSM Ford).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

My service advisor. Paul checked me in on time, washed my car and went over my car report. I was very happy with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Customer Service

My service advisor makes my visit worth going to the dealer. She is a pleasure to work with and always makes me laugh.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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