Reviews
Buying car
Kevin did a great job and was very knowledgeable about the fusion hybrid. Went to several ford dealers and he was the only one that called us to let us know when any new incentives which was great because then we traded in a car
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your recent experience with us, Carolyn. We are thrilled to hear that Kevin went above and beyond during your car buying session. We know how stressful the process can be so it is always rewarding to hear when our team makes it as hassle free as possible. We hope you're enjoying your new car and we look forward to seeing you next time. Sincerely, Shirley
Explorer Service
I was greeted promptly. Incoming paperwork done in a prompt and accurate manner. Sales advisor was professional, competent & courteous. Car service was done in time manner stated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Raymond, thanks for the incredible feedback! Our team is trained to deliver our guests with a memorable experience and I'm so happy to hear that this was the case for you. Our staff will love hearing that their services were appreciated. Take care and be sure to follow us on Facebook and Twitter to find outstanding service specials. Sincerely, Shirley
Tuttle Click Service Department
Easy, well organized, nice waiting area with WIFI, clean restrooms, affable employees, service work "the Works LOF," better priced than competitors, dealership convenient (easy to get to), your remodel turned out very nice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service advisor
My service advisor Mike was very helpful and informative. He went above and beyond to make sure my car was well taken care of and my concerns were addressed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service !
I have been coming there for at least 5 years and have always been treated with respect and have had excellent service. You even take care of the little things. Like change a battery in at remote for my door locks or change a tail light when I could not.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this great review and assign our dealership a perfect star rating, Terry! We are pleased to know that our team has been able to exceed your expectations for the last 5 years. We'd love to continue impressing you during future visits. Sincerely, Shirley
Great Service. Nice people to deal with.
My car was serviced correctly, and quickly. The service writer notified me as soon as the car was finished. It was also washed. Everyone was very helpful, and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your recent experience with our dealership, Charles! We are thrilled to know that our team gave you great service during the repairs on your vehicle. We will be sure to pass your comments along to our staff and we look forward to having the opportunity to work with you again. Sincerely, Shirley
Happy with the Process
The salesman was knowledgeable about the car's and wasn't pushy to sell us a car. Other dealers bring in a closer to push the sale...he didn't and let us go to lunch and think about it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your wonderful review means a lot to us, Christopher. We appreciate your feedback and are happy to hear that our sales team was able to meet your needs during your time at our dealership. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Shirley
Great Service
Everything was taken care of. I have faith that they will do what work is required and with all the correct Ford certified parts.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write us this great review, Scott. We are pleased to hear that you are confident in our service team and glad they got the job done right. Providing unmatched service is top priority at our dealership. We can't wait to see you again! Sincerely, Shirley
Great Service, Friendly People
Everyone was friendly and prompt. I was in and out under the time they quoted. Michael Towles was very straightforward with me and helped me get the best service possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ask for Tim, you won't regret it
Tim and Emiliano were great. They were upfront and Tim focused completely on my need without diverting attention to something I wasn't asking for.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rose, we appreciate you taking time to leave us your feedback. We are happy to hear that Tim and Emiliano were accommodating throughout your entire car buying session. We know it can be a stressful process so its nice to hear when we have achieved our goal. We hope you're enjoying your new car and we look forward to seeing you next time. Sincerely, Shirley