Reviews
service clean and politeness
service and politeness the building is out of this world, the people go out of their way to see if you want or need any thing. even though I was only there for a oil change what a place it was great
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your recent experience with our dealership, Tom! We are thrilled to know that our staff treated you with care during your service visit. We will be sure to pass your comments along to our team and we look forward to having the opportunity to work with you again. Sincerely, Shirley
SERVICE FAILITIES
I HAVE A GOOD WORKING RELATIONSHIP WITH PAUL AND WHEN I CALL TO SET UP AN APPOINTMENT WE HAS THE PAPER WORK READY WHEN I ARRIVE.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words, Robert. We are pleased to hear that Paul is always accommodating before and during your visits at Tuttle-Click Ford. Providing unmatched service is very important to us. We look forward to seeing you next time! Sincerely, Shirley
Great Service
Everything was easy from dealing with the Sales Representative to the Finance it was a breeze. The way car buying should be
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
What an enjoyable review to read,Jon! It is reassuring to know that our finance and sales teams provided you with a hassle-free and welcoming shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I'm happy to hear that you left our dealership feeling confident about your purchase. In the future, please do not hesitate to call or stop in if you should have any additional questions or concerns. Sincerely, Shirley
Easy leasing process
My dealings with both Cam and Anthony were very pleasant. They were both very knowledgable, and provided me with excellent service. Cam came in on his day off to ensure that the financing went smoothly, he walked me through the features on the car, and was a consumate professional overall.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you taking the time to leave us this great review, Frank. We are happy to hear that Cam and Anthony went above and beyond during your car buying session with us. We hope you are enjoying your new car and look forward to seeing you next time! Sincerely, Shirley
No hassle, fair offer, nice staff.
Sales manager no hassle to get me a good interest rate and payment. He made it so easy for me to say yes. Recovering from a loss in my job 3 years ago, I suffered some credit issues. I just recently secured employment which they used in their consideration, as well as my past car payment history. This allowed me the option to purchase the car. No other dealer (hyundai, Kia) would offer me an affordable payment and interest rate. I am very happy with my new car and my experience at Ford. I have never owned a Ford and I am a proud owner. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Holly, we appreciate you taking the time to write us a positive review. We are happy to hear you found a new job and our sales team was able to find you a great and affordable plan. We know how stressful buying a car can be so we are glad we could make it a little easier on you. We hope you're enjoying your new and first Ford and we look forward to your next visit! Sincerely, Shirley
Proactive Service Department
The service department is proactive. You get calls about the status of repairing you vehicle rather than having to call them. Mike was very helpful in answering questions and showing me information about my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We sincerely thank you for taking the time to leave us your review, Joseph. Our customers are very important to us, so it is a pleasure to hear that all of your service needs were accommodated and Mike kept you up to date on everything. We look forward to seeing you again soon! Sincerely, Shirley
Great personal service
Paul was polite, professional and very informative about the issues with my Escape. I usually deal with Brian who is also excellent, knowledgeable about my vehicle and makes sure the service is completed as quickly as possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words, Anthony! We are very pleased to hear that Paul took great care of you during your visit and for the shout out to Brian for past appointments! We strive to give each and every customer unmatched service! We look forward to seeing you during many more visits! Sincerely, Shirley
Great communication
My service advisor kept me updated on the progress of my car. Paul P. went out of his way to make my experience with Tuttle click pleasant one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this great review and assign our dealership a perfect star rating, Javier! Paul is a valued member of our team and he'll be delighted to learn that he was able to exceed your expectations. I hope we have earned your repeat business; we'd love to continue impressing you during future visits. Sincerely, Shirley
Very Pleased With Service Dept
Very professional and efficient service writer. Quick completion of required recall service. Great waiting area with very nice amenities. Car wash was a very nice finishing touch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We sincerely thank you for taking the time to leave us your review, Tim. Our customers are very important to us, so it is a pleasure to hear that all of your vehicle needs were accommodated. We look forward to seeing you again soon. Sincerely, Shirley
Great Service!
Made an appointment for oil change, etc. with Paul Parsons. He gave me the cost and said I would be out in about an hour. The cost and time were met exactly. He is an excellent employee and all employees were nice to me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this outstanding review, Mikell! We are happy to learn that Paul provided top notch service and was able to assist you during your time at our dealership. We look forward to seeing you again on your next visit. Feel free to contact us for any other information you may require. Sincerely, Shirley