Reviews
Write a reviewConvenient, good service.
Convenient location and easy to schedule work. That's about it but I have to fill in a specific number of words.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Peter, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Commonwealth Auto. If there is anything more that we can do please come back and see us again. Take care! Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
super service, friendly people.
people are friendly and service is great! Everyone was very helpful and kept you on top of things. You do not have to wait too long.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos. It is gratifying to hear that you were treated with friendly and efficient service and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
quick & easy car buying
Jerome was very pleasant and made the car buying process a breeze! He ensured that with a CPO vehicle, your worries will disappear.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Craig, thank you and congratulations on your purchase! We are so very pleased that Jerome could make your visit quick and easy, and we believe that's how every car buying experience should be. We are sincerely grateful for your five star review and enjoy your new car! Be sure to like us on Facebook to catch the latest specials! Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Clean and Fast Service Facility
It was quick, easy, convenient, and friendly. No unexpected trip-ups, no waiting to check car in, and car was ready to be picked up ahead of schedule. Staff was polite and friendly. Truly a stress free experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your perfect review, John! We're glad to hear that our team was fast, friendly, polite and convenient! We strive to provide a stress free and exceptional experience, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Great service, smart crew!
Well I was referred to Commonwealth in Lawrence from my best friend who has sent a few others there that were highly satisfied. And she was right! The folks there were very positive and enthusiastic about providing me with service and attentive to my questions regarding that one car that caught my eye. Paul Moulasian was my guy during my search through your lot. I really wasn't sure of every question I should ask so to fix that Paul gave me the complete rundown of commonly asked questions and then some questions I needed to ask. A few times I asked him the same question more than once. And so nice he was to accommodate me with the answer each time. I'm leasing and so far I love it! I've never owned a brand new car before, never. So I am, as I told Paul, PSYCHED! I feel so grown up, just from the purchase of my BRAND NEW Nissan Sentra, Cheyenne Red!! Not bad, grown up @ 49, eh? I feel the same way I did when my mom finally let me wear lipstick........@ 17!! Thanks mom and thanks Commonwealth Nissan!! CHEYENNE RED ,BABY!! That's all me, all day!! Bravo, to a nice family owned company.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your brand new Nissan Sentra! Paul is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Friendly, timely and on budget Service
Mark in service was friendly at drop off and pick up. The service was completed timely and on budget. The shop was immaculate and the staff were professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Stephen. It is our commitment to ensure quality customer care by providing clean and comfortable facilities as well as friendly, professional and time-efficient service to our guests. Please come see us for any future needs! Thanks again. Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Great service and understanding of what you want
Edwin, Hiram and Franklin were great. Edwin knew what kind of car my husband would be comfortable in. They made you feel comfortable and not pressured into buying a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Edwin, Hiram, and Franklin were able to meet your needs. At Commonwealth Auto, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy, comfortable, and pressure-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Polite, Courteous and Attentive
It is always a pleasure to do business with Commonwealth Motors, and once again we were not disappointed. From the moment I walked in the door I was greeted with an extremely knowledgeable, well spoken young man who listened to my requests and then proceeded to show me vehicles of interest. The team at Commonwealth is like no other. Benny, Bobby and Hiram displayed such an impressive work ethic. They were all intent on making sure that we were happy with our purchase and they all made it so pleasurable and seamless. Our compliments to a job well done!! And the best of all is that we are thrilled with our new 2016 Nissan Rogue and look forward to our next visit to Commonwealth where the service is outstanding!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for this review, Lisa. We really appreciate you leaving us your input. We are very pleased to hear that Benny, Bobby and Hiram could make your car shopping experience so pleasurable and seamless. We are glad to hear you loving your new 2016 Nissan Rogue. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Good system
All requested services were done sooner than expected and the waiting room was comfortable and the coffee was enjoyed. The service manager explained in full detail all the work done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following us on Facebook. Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
great experience
very professional courteous staff. customer service oriented and respectful throughout the process. I would definitely send a colleague frie nd here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
William, I am very happy to hear that your overall experience with us has been courteous and professional. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with your services. I look forward to working with you again and hope that you'll find us on Facebook to locate outstanding specials from our service department. Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000