Reviews
Write a reviewA smooth leasing experience
I had such a great experience leasing another car with Commonwealth Volkswagen. Jeffrey Mercedes made the process easy and with minimal stress. I have and will continue to do so, recommended family and friends to go for their next vehicle at Commonwealth Motors in Lawrence. We love the new VW Jetta SEL, It drives smooth, is very comfortable and it's great on gas. Thank you Jeffrey for making it painless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great dealership with honest owners
Loved the Daher family and their team. Awesome buying experience with this dealership. It was so GOOD I purchased 3 cars in 30 days.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to provide such an awesome feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Enjoy all of your cars! Don't hesitate to reach out if you have any further questions or needs. Also, make sure to visit us on Facebook to take advantage of our exclusive specials. Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Great Staff
Knowledgeable, friendly, and patient staff. Prime location and an overall great buying experience. Would definitely reccomend to anyone looking for a new or used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and patient! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
great service - friendly, helpful staff
I only had an oil change this visit but I'm always impressed at how friendly and helpful the staff is.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Susan. We are very happy to hear that we could be so helpful and friendly during your recent visit with us. We look forward to seeing you back again in the future! Take care. Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Outstanding Customer Service
Easy to set up appt. Told realistic time it will take for repair. Very polite and friendly staff. Great experience!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing about your visit with us! I am happy to hear that our service team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our likers. Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Excellent buying experience
The staff at the Commonwealth Motors dealership in Lawrence are very friendly. But I'd like to highlight the role of the sales person who was extremely helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing helpful and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that your sales person assisted you in such a helpful manner. Give us a call if you have any further questions and be sure to follow and like us on Facebook and Twitter to find superb specials! Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Excellent service
Commonwealth Honda has best group they are like a family, I had an awesome experience buying my first new car thanks to JANE and staff. EXCELLENT SERVICE
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Juana, thanks for this marvelous review and congratulations on your new car! We are so pleased that Jane and the rest of our sales staff were able to provide you with such exceptional service. Enjoy your new first new car and be sure to like us on Facebook to catch the latest service specials. Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
great services everything was perfect
everyone is very nice and made the process so easy. They explain everything so detail i didn't have to ask any questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Odrix, thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and knowledgeable, and we believe that's how every car buying experience should be. We are sincerely grateful for your five star review and enjoy your new car! Be sure to like us on Facebook to catch the latest specials! Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
GOOD SERVICE DEPARTMENT.
WELL STREAMLINED, AND THE DEPARTMENT STICKS TO THE TIME GIVEN. HAVE ALWAYS BEEN WELL TREATED. KEEP IT GOING. THANK YOU
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your input, Lynne. Glad to hear that you are consistently impressed with the prompt service we offer here at Commonwealth Auto. If there is anything more we can do for you please come back and see us any time! Take care! Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Great service
Prompt, professional and cordial. I'm trying to write at least 2twenty words for this survey to keep going forward with the next question
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, professional and cordial service on your car. We hope you will give us the opportunity to help you again whenever it's time for your next car. Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000