Reviews
Infinity Service at Tustin?s Dealership
I was kept well informed about the servicing of my car. I was offered different options to complete my car?s routine maintenance. I chose to wait for my car. The lounge was ok.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jo, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great place , great staff.
Eli and Fred took great care of me!!! Very happy, this is my third car from this dealership and I plan on staying. I would refer anyone to this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Benjamin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Customer service lack.
Customer service lack. The original rep is great, but the process feels like very little customer service or effort.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like to work towards a resolution, so if you are willing, please reach out to us at (714) 627-5556 to discuss this further.
Working with Autonation Infiniti has been the most
Working with Autonation Infiniti has been the most enjoyable experience I have had while at a car dealership. All of the employees I have interacted with have given the utmost quality of service. Mo has been with me from the start and even after my purchase he still checks in and even schedules the service for me. I’m hooked on Infiniti thanks to the kind and hardworking folks at Infiniti Tustin.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
The employees are kind and friendly, they gave me
The employees are kind and friendly, they gave me professional consultation and services, and provided inspection videos.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Easy to make an appointment and service people are
Easy to make an appointment and service people are friendly. Waiting area is comfortable and clean.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Easiest and best vehicle purchase experience i have ever
Easiest and best vehicle purchase experience i have ever had. From beginning to end David and his manager were amazing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Infiniti
Great dealership Joshua was very helpful customer service is A1 everything was smooth purchasing my car. I highly recommend this place!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation INFINITI Tustin and we hope to be of service again in the future.
I am completely satisfied with the entire vehicle
I am completely satisfied with the entire vehicle purchase process. And special thanks to Nam.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation INFINITI Tustin. Don't hesitate to call us if you ever need anything. Be safe on the road!
I'm very strongly satisfied at this time.
I'm very strongly satisfied at this time. Thank you for your support at this time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!