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AutoNation INFINITI Tustin

(1,020 reviews)
Visit AutoNation INFINITI Tustin
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
New (866) 984-5275 (866) 984-5275
Used (866) 984-5576 (866) 984-5576
Service (877) 227-1714 (877) 227-1714

Reviews

(1,020 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation INFINITI Tustin from DealerRater.

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New Q60 it's a beauty

Automation Tustin is the best. Ken is great salesmen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words and review, Sheila. Don't hesitate to call us if you ever need anything. Be safe on the road.

Review

Good experience with Genesis for my service. He quoted me an hour wait and it was accurate. He was very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great place to buy a new Infiniti

Jordan is awesome!!! He explained the whole car buying process with Autonation. He got me a great deal on my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy you had a pleasant experience here at AutoNation Infiniti Tustin. If you ever need any help, please give us a call!

Very satisfied

The Q50 is awesome. Happy with my purchase. Received excellent assistance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Alex, it's great to know that you're happy with your purchase. Your five-star rating is sincerely appreciated!

Fleet Manager

Mr. Nam Chang had sold me a 2015 Q60 less than 2 years ago. Me and several close people did extensive research to find some one that was worth repetive business. What sold me on Paul is he has this professionalism that is as phenomenal about caring and getting everything done as quickly as possible. Being in sales it is the utmost importance I completely trust who I deal with has my best interest. Being that I just had a baby I looked for him all the way from Torrence to switch out my lease. I was able to receive exceptional help on exactly what I wanted a QX70. He is like no car sales person I've seen. We were able to complete the transaction without even upsetting my newborn. I am 100% satisfied and will stay with INFINITI for that reason.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much for the warm recommendation of the team here at AutoNation Infiniti Tustin. If you need more help, our team is available to talk -- safe travels!

Infiniti Q50

Fast and easy process. Nam was efficient and informative. Currently happy with my purchase. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ashley Gumina at Autonation Infiniti

Ashley was courteous, friendly, efficient, and all with a wonderful sense of rapport and humor!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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fabulous dealership!!!

Always so grateful for the efficient way infiniti fixes my car!!! They are always so nice and friendly!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are glad you chose our dealership, Angela. Drive safe, and we'll see you on the road.

Mrs janet bieler

To my surprise I was more than pleased. A lot of the people that I've dealt with in the past are no longer at AutoNation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience

It's a perfect place to buy a car. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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