Reviews
Service review
Genesis was extremely helpful and made sure that my car was properly serviced and kept me informed every step of the way. I will definitely come back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thoughts on the 2017 Red Sport Coupe
My experience was generally pleasant. The seller listened to my desired parameters and communicated well what was available. We negotiated a price and the deal was completed.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ed, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Frank Camargo Service Advisor Tustin Infiniti
Went into Tustin Infiniti to have my car serviced and Frank took the time to explain the issues on my car and drove me to work. Five stars in my book. Thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fast, easy buying experience
Whole process was quick, easy and enjoyable. Low pressure and very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service and Huge incentives
Great Service, Had to wait a bit for finance, but overall great experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ken Finocchio , credit Department as well ,
GREAT !!!!!" - Ken Finocchio We didn't expect to purchase a car last Saturday but my wife and I stopped first at Cerritos Infiniti just to see ..and drove a coupe car but could not agree on a price for a Q60 . While talking with the sales person at Cerritos of infiniti, Then we decide to go to Tustin Infiniti and WOW did we find the right car and the right Price as well , Ken Finocchio is a very patience Sales Rep as well , Melida Arias And Holmes Arias , Just wanted to say thank you and a Merry Christmas ,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Infiniti Q50
I am leasing an Infiniti Q50 red sport and the car is awesome. AJ helped me out and was very easy to deal
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying a car from Tustin infinity
Excellent experience. I liked the way they made it simple. Good customer care
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
purchase of Car: Infinity QX 60
We were very satisfied with our experience in purchasing the QX60 Infinity. This is the first time we have leased a car and Arun was very knowledgeable in explaining all the details of leasing and details of the operation of the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car buying process
Good service. AJ helped us throughout the process, and even showed us other color options to put doubts to rest.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase