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Jim Ellis Maserati

(255 reviews)
Visit Jim Ellis Maserati
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–7:00pm
Tuesday 8:30am–7:00pm 7:30am–7:00pm
Wednesday 8:30am–7:00pm 7:30am–7:00pm
Thursday 8:30pm–7:00pm 7:30am–7:00pm
Friday 8:30am–7:00pm 7:30am–7:00pm
Saturday 8:30am–7:00pm 7:30am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 4 awards
2024 state dealer award 2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (866) 471-0362 (866) 471-0362
Used (866) 471-1771 (866) 471-1771
Service (866) 472-0242 (866) 472-0242

Reviews

(255 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Maserati from DealerRater.

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Love Raychel!

Love Raychel!!! Let me begin by saying my Jim Ellis Maserati experience was amazing. My new car salesperson was Raychel Castro. I called Rachel at 6:45 to see if I could swing by and take a look at a vehicle. Mind you, the dealership closes at 7:00. I arrived at 6:50 and Raychel and all her amazing energy were waiting at the door with a huge smile. I stopped by to look at a “used other name vehicle” and walked out with a brand new Maserati! She was so patient and never pressured me to make a purchase. She is my new best friend. I will definitely send all my friends to her for their purchases. Can’t wait to hang out with her in my new whip!!! A few other amazing Jim Ellis Maserati people: Kapleton in Finance had me in and out in no time! He was very honest and upfront about all my add-ons! Adam is the man! He stayed late with me on 2 nights and missed both of his evening workouts. Mr. Dick is definitely the mayor of Jim Ellis Maserati. He was so welcoming and such a sweetheart. The receptionist was super sweet and extremely helpful. I am extremely happy about this car buying experience with Jim Ellis Maserati!!! “Q”

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for writing this fantastic review. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

I just recently purchased a vehicle from Jim Wells

I just recently purchased a vehicle from Jim Wells Maserati. The process was so smooth and enjoyable, I couldn't have asked for a better transaction! Somphet was an incredible help! She was with me from start to finish, and made it so much more personal with her care and finesse! I highly recommend this dealership to anyone looking to purchase any of their vehicles they have listed for sale. You won't be disappointed! ASK FOR SOMPHET!

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Somphet is AMAZING!

Somphet is AMAZING! Doing the deal with her for our Maserati was so easy. She was kind and very understanding. She was also flexible and we really needed that during the week of our purchase. I will be seeing her for the next Maserati purchase I make!

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  • Overall experience 5.0
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Dealer response

Hi Tyj, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

The team at Jim Ellis Maserati was awesome.

The team at Jim Ellis Maserati was awesome. Raychel and Michael were very efficient and accommodating to my schedule. Loved the service!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi Seraj, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Maserati! Please let us know if there is ever anything else we can do for you! Safe travels!

Working with Raychel was an absolute pleasure!

Working with Raychel was an absolute pleasure! She is extremely patient, I never felt pressured to make a decision, and most importantly, a professional who knows the car business inside and out. Highly recommend! Raychel went above and beyond to make everything go smoothly! Car is amazing!

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  • Overall experience 5.0
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Dealer response

Hi Kazumi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Jamal Diamond, our Service Adviser, is excellent with the

Jamal Diamond, our Service Adviser, is excellent with the customers and he keeps you well informed. He is a great asset to Jim Ellis.

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  • Overall experience 5.0
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Consumer response

Jamal Diamond is an EXCELLENT EMPLOYEE for your dealership. We will continue to BUY and SERVICE our vehicles with your company, because of Jamal Diamond. Today we asked about the MC20. Sonny B.

Raychel was wonderful to work with.

Raychel was wonderful to work with. She showed us every detail of the Levante, and answered all of our questions with confidence and clarity. The manager also answered all of our questions with acute attention to transparency as well. Overall, we had a great experience, would recommend this dealership to others, and would purchase another vehicle from Jim Ellis Maserati in the future.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Hello Angela, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Maserati, we value our customers and we look forward to seeing you on your next visit. Take care!

Ken and Somphet have been so nice to work with.

Ken and Somphet have been so nice to work with. They made car buying actually fun. Quick, easy and excited to enjoy my new car. I would recommend them to everyone.

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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Bought my 1st Maserati on Saturday from Jim Ellis

Bought my 1st Maserati on Saturday from Jim Ellis Maserati, great experience and Raychel Castro was awesome, very knowledgeable, friendly, professional and took great pride in her work. Probably would not have bought the vehicle if it I had a different sales person. Keep up the good work! Looking forward to many years of great service.

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  • Overall experience 5.0
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Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

This dealership was friendly and easy to work with.

This dealership was friendly and easy to work with. They made sure to answer all my questions about the cars I was interested in.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!