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Jim Ellis Maserati

(250 reviews)
Visit Jim Ellis Maserati
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–7:00pm
Tuesday 8:30am–7:00pm 7:30am–7:00pm
Wednesday 8:30am–7:00pm 7:30am–7:00pm
Thursday 8:30pm–7:00pm 7:30am–7:00pm
Friday 8:30am–7:00pm 7:30am–7:00pm
Saturday 8:30am–7:00pm 7:30am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 4 awards
2024 state dealer award 2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (866) 471-0362 (866) 471-0362
Used (866) 471-1771 (866) 471-1771
Service (866) 472-0242 (866) 472-0242

Reviews

(250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Maserati from DealerRater.

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Jamal Diamond, our Service Adviser, is excellent with the

Jamal Diamond, our Service Adviser, is excellent with the customers and he keeps you well informed. He is a great asset to Jim Ellis.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Consumer response

Jamal Diamond is an EXCELLENT EMPLOYEE for your dealership. We will continue to BUY and SERVICE our vehicles with your company, because of Jamal Diamond. Today we asked about the MC20. Sonny B.

Raychel was wonderful to work with.

Raychel was wonderful to work with. She showed us every detail of the Levante, and answered all of our questions with confidence and clarity. The manager also answered all of our questions with acute attention to transparency as well. Overall, we had a great experience, would recommend this dealership to others, and would purchase another vehicle from Jim Ellis Maserati in the future.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello Angela, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Maserati, we value our customers and we look forward to seeing you on your next visit. Take care!

Ken and Somphet have been so nice to work with.

Ken and Somphet have been so nice to work with. They made car buying actually fun. Quick, easy and excited to enjoy my new car. I would recommend them to everyone.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Bought my 1st Maserati on Saturday from Jim Ellis

Bought my 1st Maserati on Saturday from Jim Ellis Maserati, great experience and Raychel Castro was awesome, very knowledgeable, friendly, professional and took great pride in her work. Probably would not have bought the vehicle if it I had a different sales person. Keep up the good work! Looking forward to many years of great service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

This dealership was friendly and easy to work with.

This dealership was friendly and easy to work with. They made sure to answer all my questions about the cars I was interested in.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

Very kind and responsive.

Very kind and responsive. Went for my annual maintenance check. He also answers my questions!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

Somphet was excellent from start to finish over the phone

Somphet was excellent from start to finish over the phone and in person. I came in from out of town ans she had evwdything readg for me. I wouldnt mind coming back and doing this experience again

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

On my 3rd purchase from Jim Ellis and once again the

On my 3rd purchase from Jim Ellis and once again the sales team knocked it out of the park. These guys are amazing

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Maserati. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Raychel Castro and Jamal Diamond are AMAZING!

Raychel Castro and Jamal Diamond are AMAZING!!! Easiest car buying experience ever!!!Jim Ellis rocks!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

I would like the time to Thank Somphet and Kaptlon for

I would like the time to Thank Somphet and Kaptlon for all their help with purchasing my new car. It was amazing, they helped me with my current vehicle and got me into a Maserati. I’ve been eyeing this car for a long time. They did their best to help me in it and do their research about my current vehicle. They are the best. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!