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Jim Ellis Maserati

(250 reviews)
Visit Jim Ellis Maserati
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–7:00pm
Tuesday 8:30am–7:00pm 7:30am–7:00pm
Wednesday 8:30am–7:00pm 7:30am–7:00pm
Thursday 8:30pm–7:00pm 7:30am–7:00pm
Friday 8:30am–7:00pm 7:30am–7:00pm
Saturday 8:30am–7:00pm 7:30am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 4 awards
2024 state dealer award 2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (866) 471-0362 (866) 471-0362
Used (866) 471-1771 (866) 471-1771
Service (866) 472-0242 (866) 472-0242

Reviews

(250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Maserati from DealerRater.

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Mike was a great salesperson.

Mike was a great salesperson. He helped us through the complete buying experience including teaching us how to work all the tech gadgets! I highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for the recommendation, and have an amazing day!

Jerry rinehart did a great job.

Jerry rinehart did a great job. Had a great experience I w oils recommend service here at Jim ellis

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Somphet was an amazing sales person!

Somphet was an amazing sales person!! She really made my experience amazing, I have 3 kids and she brought them snacks and cut on YouTube to ensure that they were comfortable and happy (which is important to any parent!). She had the car gassed up and ready to drive once we arrived! It was like they knew exactly what I was expecting. She was well informed and had the red carpet rolled out for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

Wonderful experience with Somphet!

Wonderful experience with Somphet! So professional! And knowledgeable! Thank you Somphet for all your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello Deb, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Maserati, we value our customers and we look forward to seeing you on your next visit. Take care!

Awesome Service Department and overall experience

Jamal In the service area is awesome. He’s always very responsive and helpful whenever I bring my vehicle in for service. I definitely recommend him :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jeff, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your business! Take care!

Somphet was excellent , very profession, and took care of

Somphet was excellent , very profession, and took care of us . She made our car buying experience worth traveling from Alabama to Atlanta.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Maserati, we value our customers and we look forward to seeing you on your next visit. Take care!

Mr Diamond delivers great service and communicates well!

Mr Diamond delivers great service and communicates well! He is definitely a #Diamond! Thank you for such a great experience every time I schedule my car service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

Rachel Castro made made my first Maserati buy AWESOME

Rachel Castro made made my first Maserati buy AWESOME thank you again I'll be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Robert, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your business! Take care!

Let me start by saying I would rather have a teeth pulled

Let me start by saying I would rather have a teeth pulled than shop for a vehicle simply because of the traditional haggling back and forth. But after speaking with Jamal Diamond, Service Advisor who was overseeing a repair to my Alpha Romeo and my sharing I was going to look for something else…with a check already to buy a Maserati at another dealership he asked me to at least consider looking at their vehicles first. He explained the value in puchasing from a Maserati dealership where they specialize in and service them and asked me to reconsider it as he really wanted me to be happy with this purchase. He referred me to Somphet in Sales, who was so warm, professional and an incredible listener with logic that was shared throughout the process; there was no back and forth period. I ended up creating new friendships along the way. I absolutely love my Maserati but this experience and interaction with Jamal, Somphet and Annise was so incredible anyone looking for a Maserati owe it to yourself to experience this team. MBG

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Mary, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Great Service and great job.

Great Service and great job. I will continue to use you guys. Jamal was excellent in explaining and getting my car repaired. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!