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Jim Ellis Maserati

(250 reviews)
Visit Jim Ellis Maserati
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–7:00pm
Tuesday 8:30am–7:00pm 7:30am–7:00pm
Wednesday 8:30am–7:00pm 7:30am–7:00pm
Thursday 8:30pm–7:00pm 7:30am–7:00pm
Friday 8:30am–7:00pm 7:30am–7:00pm
Saturday 8:30am–7:00pm 7:30am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 4 awards
2024 state dealer award 2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (866) 471-0362 (866) 471-0362
Used (866) 471-1771 (866) 471-1771
Service (866) 472-0242 (866) 472-0242

Reviews

(250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Maserati from DealerRater.

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I bought from Jim Ellis out of state.

I bought from Jim Ellis out of state. They were extremely easy to deal with and I got a better deal than I would have locally. They also had a better selection of cars. I would absolutely use them again. I love my car. Such a sweet ride!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Maserati! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

My wife and I came to test drive a Maserati we saw on the

My wife and I came to test drive a Maserati we saw on the website. Everyone involved was very nice, knowledgeable and very professional. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Buyer

Best experience of buying a car ever. Will use this dealership in future. Great sales staff went above and beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Debbie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Raychel is the best!

Raychel is the best! Wonderful customer service very knowledgeable about the car buying experience. Smooth process I got my dream car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Raychel is the best! Wonderful customer service very knowledgeable about the car buying experience. Smooth process I got my dream car!

My Visit to Maserati of Atlanta was the best visit ever.

My Visit to Maserati of Atlanta was the best visit ever. Our brand specialist was Raychel Castro. She was so professional, Knowlegzeble and very informative, she was caring and as sweet as she could be, a personality that Iit up the dealership. I would recommend her to all my friends and family anytime.She is a Joy!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello there! Thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

I started a purchasing process online with Jim Ellis

I started a purchasing process online with Jim Ellis Maserati. The paperwork was ready the tile sales experience was extremely smooth and pleasant as well as professional. I would highly recommend anyone that is shopping for a Maserati to shop at Jim Ellis Maserati. I had the pleasure of working directly with Adam and Rachel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Maserati, we value our customers and we look forward to seeing you on your next visit. Take care!

Smoothest of experiences thanks to Raychel and Adam.

Smoothest of experiences thanks to Raychel and Adam. They made the deal possible in no time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

Low pressure, good pricing

Very straightforward negotiation and fair pricing to purchase a new Maserati Levante. Michael Cook and Adam Rubin were honest and brought a good deal to the table for a smooth transaction. The whole process was low pressure and zero stress and came together quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Tom, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Maserati, we value our customers and we look forward to seeing you on your next visit. Take care!

I had a wonderful experience purchasing my new Maserati

I had a wonderful experience purchasing my new Maserati with Raychel!! She was so easy to work with! I would highly recommend visiting her if you are in the market.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Maserati. We do hope we can be of assistance in the future. Take care!

Raychele and Adam were great!

Raychele and Adam were great! I love my Audi Q5. They really took care of my family and I, made us comfortable. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!