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Jim Ellis Maserati

(255 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–7:00pm
Tuesday 8:30am–7:00pm 7:30am–7:00pm
Wednesday 8:30am–7:00pm 7:30am–7:00pm
Thursday 8:30pm–7:00pm 7:30am–7:00pm
Friday 8:30am–7:00pm 7:30am–7:00pm
Saturday 8:30am–7:00pm 7:30am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 4 awards
2024 state dealer award 2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (866) 471-0362 (866) 471-0362
Used (866) 471-1771 (866) 471-1771
Service (866) 472-0242 (866) 472-0242

Reviews

(255 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Maserati from DealerRater.

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Raychel Castro was great to work with, she made sure all

Raychel Castro was great to work with, she made sure all my questions was answered and followed up after the sale to ensure I was happy with my purchase! Ask for Raychel!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Maserati! Please let us know if there is ever anything else we can do for you! Safe travels!

I had a wonderful experience at Jim Ellis Maserati and

I had a wonderful experience at Jim Ellis Maserati and would recommend this dealership to everyone looking for your perfect car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

This was the best experience working with our saleperson

This was the best experience working with our saleperson Michael Cook, his knowledge and experience was outstanding. He was helpful from the beginning to the very end. I was most impressed with his knowledge of the product he is selling. Thank you Michael and the finance department for your attention to detail and a quick transaction. You guys ROCK!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Tam, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Maserati, we value our customers and we look forward to seeing you on your next visit. Take care!

Bought a Maserati Granturismo from Michael Cook this

Bought a Maserati Granturismo from Michael Cook this weekend. He was very helpful and made my buying experience from Jim Ellis a great one. I will by from them again. Thank you Michael!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Maserati, we value our customers and we look forward to seeing you on your next visit. Take care!

Our salesperson Raychel was very knowledgeable and

Our salesperson Raychel was very knowledgeable and pleasant. We test drove the car and she explained features that were very helpful. Her knowledge and her smile made us feel very welcomed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Kathy, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out! Take care!

I bought from Jim Ellis out of state.

I bought from Jim Ellis out of state. They were extremely easy to deal with and I got a better deal than I would have locally. They also had a better selection of cars. I would absolutely use them again. I love my car. Such a sweet ride!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Maserati! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

My wife and I came to test drive a Maserati we saw on the

My wife and I came to test drive a Maserati we saw on the website. Everyone involved was very nice, knowledgeable and very professional. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Buyer

Best experience of buying a car ever. Will use this dealership in future. Great sales staff went above and beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Debbie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Raychel is the best!

Raychel is the best! Wonderful customer service very knowledgeable about the car buying experience. Smooth process I got my dream car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Raychel is the best! Wonderful customer service very knowledgeable about the car buying experience. Smooth process I got my dream car!

My Visit to Maserati of Atlanta was the best visit ever.

My Visit to Maserati of Atlanta was the best visit ever. Our brand specialist was Raychel Castro. She was so professional, Knowlegzeble and very informative, she was caring and as sweet as she could be, a personality that Iit up the dealership. I would recommend her to all my friends and family anytime.She is a Joy!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello there! Thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!