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Jim Ellis Maserati

(250 reviews)
Visit Jim Ellis Maserati
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–7:00pm
Tuesday 8:30am–7:00pm 7:30am–7:00pm
Wednesday 8:30am–7:00pm 7:30am–7:00pm
Thursday 8:30pm–7:00pm 7:30am–7:00pm
Friday 8:30am–7:00pm 7:30am–7:00pm
Saturday 8:30am–7:00pm 7:30am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 4 awards
2024 state dealer award 2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (866) 471-0362 (866) 471-0362
Used (866) 471-1771 (866) 471-1771
Service (866) 472-0242 (866) 472-0242

Reviews

(250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Maserati from DealerRater.

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Jamal was on point as always… the invoice alway comes

Jamal was on point as always… the invoice alway comes with free gum from his desk… wether he knows it or not… 😎

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

Raychel and the staff at Jim Ellis was amazing.

Raychel and the staff at Jim Ellis was amazing. I left with a new car within 2 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! Thanks again for your business! Take care!

Somphet made this process so EASY!

Somphet made this process so EASY! I arrived literally 2 minutes until closing and she stayed until I drove off the lot in my new car! Thanks once again!!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

It is great to read such wonderful comments about your recent experience with us, Khadijah! Please let us know if there is ever anything else we can do for you! Safe travels!

I had a great experience at Jim Ellis Maserati - we

I had a great experience at Jim Ellis Maserati - we arrived late in the day - less than 2 hours prior to closing. Somphet and the team stayed late that evening and I drove off in my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

Raychel Castro is PHENOMENAL, EXCELLENT & AMAZING She

Raychel Castro is PHENOMENAL, EXCELLENT & AMAZING She went above & beyond to ensure all my needs & wants were met.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

I had a wonderful experience at Jim Ellis Maserati and

I had a wonderful experience at Jim Ellis Maserati and would recommend this dealership to everyone looking for your perfect car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Raychel Castro was great to work with, she made sure all

Raychel Castro was great to work with, she made sure all my questions was answered and followed up after the sale to ensure I was happy with my purchase! Ask for Raychel!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Maserati! Please let us know if there is ever anything else we can do for you! Safe travels!

This was the best experience working with our saleperson

This was the best experience working with our saleperson Michael Cook, his knowledge and experience was outstanding. He was helpful from the beginning to the very end. I was most impressed with his knowledge of the product he is selling. Thank you Michael and the finance department for your attention to detail and a quick transaction. You guys ROCK!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Tam, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Maserati, we value our customers and we look forward to seeing you on your next visit. Take care!

Bought a Maserati Granturismo from Michael Cook this

Bought a Maserati Granturismo from Michael Cook this weekend. He was very helpful and made my buying experience from Jim Ellis a great one. I will by from them again. Thank you Michael!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Maserati, we value our customers and we look forward to seeing you on your next visit. Take care!

Our salesperson Raychel was very knowledgeable and

Our salesperson Raychel was very knowledgeable and pleasant. We test drove the car and she explained features that were very helpful. Her knowledge and her smile made us feel very welcomed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Kathy, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out! Take care!