Reviews
Adam Rich as super thorough in explaining all I needed to
Adam Rich as super thorough in explaining all I needed to know about additional warranty. Wow! Rachel Castro and Adam Rich, a winning team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Katie, we're happy you found our staff so supportive during your experience here at Jim Ellis Maserati. Please don't hesitate to reach out if there's anything additional we can do for you.
Raychel made the car buying experience a pleasure.
Raychel made the car buying experience a pleasure. She was knowledgeable and attentive. She and Adam were very communicative and even worked with finance to get us the best APR available. Thank you and I LOVE my new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Our experience with Raychel Castro was fantastic!
Our experience with Raychel Castro was fantastic! She was ready for our appointment, knowledgeable about the vehicle, and such a pleasure to work with! Car buying can be difficult, but Raychel made it easy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Maserati, we value our customers and we look forward to seeing you on your next visit. Take care!
Raychel was awesome, great customer service and she gave
Raychel was awesome, great customer service and she gave me all the information I needed. Adam in Finance went that extra mile for me and I will always be grateful. They both made the process so much easier. I’m so happy that I finally got my dream truck Maserati Grecale 🥳🥳🥳 ask for them and you won’t be disappointed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
The dealer provided great customer service.
The dealer provided great customer service. Explained in detail issues and services that needed to be done. Ensured I was satisfied with my services. I hope to continue working g with this service consultant in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Maserati! Please let us know if there is ever anything else we can do for you! Safe travels!
I went to the Maserati dealership because I had a problem
I went to the Maserati dealership because I had a problem with my car. Service advisor Jerry Rinehart was very kind. jerry is very comfortable and treats guests well. thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Anna, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Jamal Diamond was incredible.
Jamal Diamond was incredible. Very professional and prompt with customer communication. Highly recommend this service department and highly recommend you contact Jamal for all your service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Maserati! Please let us know if there is ever anything else we can do for you! Safe travels!
Jamal Diamond is the best service adviser I ever worked
Jamal Diamond is the best service adviser I ever worked with. He did a fantastic job . Thx Jamal’. Dauda Saibu
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Maserati! Please let us know if there is ever anything else we can do for you! Safe travels!
Working with Michael was fantastic!
Working with Michael was fantastic! He's very knowledgable about the vehicles. He's pleasant and patient. He went above and beyond to make sure all my concerns were addressed. He made the overall process was pretty seamless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!
Rachel Castro was great.
Rachel Castro was great. She made sure that I knew all the features that came with the car that I was purchasing. Her customer service was top notch! She is the reason why I purchased this car! She deserves a raise!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.