Reviews
Write a reviewService I received at DCH Honda.
I have been to DCH Honda for service 5 times. I have always received excellent and courteous service for a fair price. They do an excellent job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Victor, we're so glad to hear that you are pleased with your treatment in our service department. Thank you for your compliments of their work! We appreciate your loyalty to DCH Honda of Oxnard. Can't wait to see you next time!
Quick Service - Great Customer Care
I am so very pleased with the service at DCH Honda. They were courteous, up-front and quick to get the job done. The kids quiet room with a television and sensory activities was awesome!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carrie, Thank you very much for the positive review! We try to be as family friendly as possible so it is good to hear that your children were entertained while you were going through the car buying process. Enjoy your new car and we hope that we are able to see you soon! Thanks again!
Prompt service, polite service people.
Brought my car in because driver's window would not raise...Everything was fixed to my satisfaction. Hard to tell the same day if everything is going to work ok. The "threshhold" into the car was left with scratches, dirt and grease ground in. Evidently the mechanic had to brace himself on the plastic part in order to work on the window. Not faulting DCH Honda as I've always had good prompt service. A minor annoyance as I've tried my best to keep the car in good condition. I leased the car in 2007, then bought it when the lease expired. I am very satisfied with the car and DCH service. I think it would be nice if DCH would take me home when having the car serviced, but will not do so to Santa Paula.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nancy, Thank you for your honest review. I apologize if there was dirt and grease left in your car after fixing the window. I can assure that this is not the norm and usually our mechanics leave no residue and do their best to leave as little signs as possible of work being done. I'm glad that we were able to fix the window. Thank you for choosing to do business with us and we will continue working hard to earn your trust. We hope to see you soon!
GREAT EXPERIENCE AT DCH HONDA OF OXNARD
I just leased a new civic lx and couldn't be more pleased with the service. Deanna Luis was great--thoroughly professional, helpful and just a very nice person. In fact the whole team there was nice. And no hard sell tactics. A really good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi, Paul! Thank you for the 5-star review. We hope you enjoy your Civic LX and thank you for choosing DCH Honda of Oxnard!
Always awesome!!!
Great!!!! They always get me in and out in a timely manner. The prices are very competitive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jennifer, thank you for leaving this wonderful review of our service department. We are so glad we can meet all of your needs when it comes to car service and repair. Thank you for your loyalty and we look forward to the next time!
Great Service!
My family and I were shopping for a car we had in mind....our credit isn't great so we had few hopes of getting it but thought we'd try anyway. Ron at DCH Honda of Oxnard approached us right away, offering help and hope about our possibilities! He was able to get us approved for the vehicle that we wanted and did so with realistic expectations...DCH even called us back in a few days after the sale because they were able to get us a much lower interest rate, term, and payment!!! Overall we had a great experience and couldn't be happier with our purchase at this time!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marco, thank for for taking the time to leave us feedback! I am so thrilled to hear that you and your family enjoyed your visit to our dealership. We aim to get our customers the best deals possible so I am glad that the team was able to get you a better payment package even after the sale! I hope you enjoy your new Honda and come back to visit us again.
I bought my brand new car over a year ago
I purchased my car over a year ago, but still go in for all of my regularly scheduled maintenance and every single time I have the best customer service. Martin Esparza has assisted me the past two times and has been wonderful with everything in the service department. Always happy when I come in for maintenance because of the helpful staff and the quality of the service. Also they just remodeled the inside waiting room and it is gorgeous. Great job everyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your loyalty to DCH Honda of Oxnard! We sincerely appreciate the opportunity to continually re-earn your business with our dedicated staff. Thank you for taking the time to leave us with such a great review and we look forward to seeing you at your next scheduled maintenance!
It was great
The services that I requested to be performed, were done great and in great time. Martin contacted me to explain what needed to be done. Also Juan Carlos does an awesome job as a tech. I asked Martin to have Juan Carlos to work on my car. The receptionist is awesome. She greeted me with a smile. Also, the parts department is ready to help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, German, for choosing DCH Honda of Oxnard to have your car serviced. We appreciate your kind comments regarding our staff, especially Martin and Juan Carlos. Thank you for your feedback and we look forward to serving you in the future.
buyer feed back
This is very good location and good staff but they need experience sales persons.
- Customer service 3.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive review!
New Ridgeline For My Hubby
This was the best experience we've ever had purchasing a new vehicle. Keith Franklin was the best. After being ignored for about 6 weeks by Miller Honda, we called DCH Honda and were helped immediately. Fast, courteous, professional and we were totally satisfied with our purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Barbara! Thank you for taking the time to leave your feedback! We are thrilled that Keith provided an excellent experience for you. We hope you enjoy your new Ridgeline. Again, thanks for the review and of course, for choosing DCH Honda of Oxnard!