Reviews
Write a reviewThe best experience I have had in buying a car.
From the minute I walked into the door, it was like being greeted by a family member. Everyone was gracious and willing to assist in any way. From the beginning of the buying process to the signing of the papers, they were there explaining everything in detail. When the papers were signed, I did not have any questions. I was invited to the Grand opening get together, which was very nice. I stopped in about a month later, and I was not forgotten. I was given a free detailing which was the first time I have ever seen that. You cannot go wrong in buying a new or used car from Jim OConnor. The best ever.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nice people with a great vehicle
This was a great buying experience....I love the family atmosphere and no pressure approach. Jim, Geoff and Laura are very personable and treated us like they've known us a long time. I felt like there was mutual trust through the whole process. We were impressed with the Suburban (so clean) and have not been disappointed logging two long trips with it. It still seems like a new vehicle to us...we will have it a long time! I have told many friends about our purchase and would continue to recommend Jim O'Conner....for us, it was definitely worth the 80 minute drive!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Well worth the drive from Cudahy
A big thank you to everyone for helping me get into my new car. I was referred by a friend and I am completely amazed at the service I received. I've never had a car buying experience go so smooth. Everything was explained in great detail every step of the way. It's a great feeling to drive off in a new car with complete peace of mind. Can't see myself buying a car anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy with my Equinox
Thank you Laura, Jim, and Geoff for pairing me with the perfect vehicle! Because I live 2 hrs.away, being able to look at pictures and specs on your website was important to me. After talking with Laura on the phone and researching online, I pretty much knew that if I made the trip to Oconomowoc, I was going to come home with a new vehicle. Thanks for making my shopping experience easy and enjoyable!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
V.I.P. Customer Service & Satisfaction!
On July 15, 2013 I purchased a 2007 Subaru Impreza AWD sedan and have been extremely pleased with this car!!! Sales manager Geoff Wold, Jim and Laura O'Connor made me feel like their most important customer before, during and after the sale. I would also like to mention the excellent cleaning and detailing done by their preparation specialist Paul. The "Subie" was received in immaculate condition. Everyone was very low pressure and helpful. A few minor items on the "Subie" initially needed addressing and they were handled above and beyond my expectations. In fact, Jim went out of his way to assure that I had a loaner vehicle while the "Subie" items being addressed. The entire buying experience was hassle free and handled with the utmost integrity! : )
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome people with the small town touch.
I can't say THANKS enough to Jim, Geoff & Laura. They are the best. Zero pressure to purchase which is very refreshing from a car dealer. These people are the greatest. I believe this is the 6th vehicle purchased from Jim and his crew and won't be the last. Keep up the great work. THANKS
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome place to buy a car
I was looking for a car and happened to see one I liked at Jim O'Connor Select Auto. What a great place to shop for a car. No pressure to buy. Jim, Laura and Geoff make you feel so comfortable during the buying process. They told me to take the car for a ride and see if I like it. Well I did take it and it is in my garage as I bought it. If you are looking for an AWESOME vehicle Jim O'Connor Select Auto has the Best selection in the Lake Country area. I would Highly recommend you stop by and check out their vehicles and prices you will be glad you did. I will definitely buy again real soon. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A Very Relaxed Purchase
My need was to get a car for my son. At Jim O'Conner Select Auto I did find a vehicle that met our immediate requirements. But after purchasing, I kept it and gave my son my car. Thought the Ford Explorer would serve my needs more than his which was a funny twist of events. Enjoyed all the help that made the purchase a very relaxed one and every one was thoughtful and helpful. Thank you again and I highly recommend that you give them a look.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car with great service/ Laura was wonderful
I went to look for a used vehicle in town and a friend told me about Jim Oconnor's select auto. When I got there was greeted with a warm smile from Laura Oconnor, she was so wonderful to work with. I dont think I ever got better service at a car dealership as I did with Laura and her father Jim. Both of them so personable and friendly. I really enjoyed working with Laura and would go back in a heartbeat. I would/will recommend them to everyone. Thanks again Laura and Jim for all your help on finding the perfect car for my family. Love it. Cheryl H.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not your typical car dealer, by far!
On June 7, 2013, my wife sent me an email at work with the heading, "I found your truck!" and a link to Jim O'Connor Select Auto. Well, we both got home from work that day and decided to take the short drive from Delafield to take a look, arriving around 6:15 pm. The lights were off in the office, so we went straight to the beautiful Ford F-150 on the lot. As it turned out, Jim was inside and let us look for a while, then came out to talk. And we looked, and we talked, and looked some more way past closing time, and ended up taking the truck home for the evening. When we came back the next morning, the whole staff was there to greet us and be friendly and helpful. The result was a good deal on a great truck and an overall very pleasant experience. I would highly recommend Jim O'Connor Select Auto to anyone looking for their next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase