Reviews
Write a reviewNot your typical car dealership, by far!
On June 7, 2013, my wife sent me an email at work with the heading, "I found your truck!" and a link to Jim O'Connor Select Auto. Well, we both got home from work that day and decided to take the short drive from Delafield to take a look, arriving around 6:15 pm. The lights were off in the office, so we went straight to the beautiful Ford F-150 on the lot. As it turned out, Jim was inside and let us look for a while, then came out to talk. And we looked, and talked, and looked some more way past closing time, and ended up taking the truck home for the evening. When we came back the next morning, the whole staff was there to greet us and be friendly and helpful. The result was a good deal on a great truck and an overall very pleasant experience. I would hightly recommend Jim O'Connor Select Auto to anyone looking for their next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service!
I recently visited here and was amazed by the service I received here. I first met Jim and loved the personal service and attention received. I had several members of my family test drive the vehicle I selected and the staff was very accommodating and patient. This was my first car purchased and as I visited several car lots in the area this was the only one I felt like I was treated like a valued customer. I loved the small family atmosphere. The focus was moved from making the sale to finding the right car for me. I would definitely return here in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic customer service
On June 8, 2013, my wife sent me an email with a link to an F-150 on Jim O'Connor's lot with the message, "I found your truck!" That evening after work, we drove over to look at it, arriving after 6:00 pm and expecting the place to be closed. It turned out Jim was there and let us look a while, then came out to talk. Well, we looked and talked way past his closing time, and ended up driving it home for the night. The next morning, we went back and bought it! The entire experience was pleasant and efficient, Jim and his staff were helpful and eager to please, and we left happy not only with an outstanding vehicle at a good price, but also we felt good about the entire experience and doing business locally. I would definitely recommend Jim O'Connor Select Auto as the place to find your next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience on our Suburban LTZ purchase!!!
On May 10, 2013 my fiance and I came to a Oconomowoc, WI car dealership to possibly purchase a Chevy Suburban we saw on a website. Although the truck we originally came to see was very plain, we decided to take delivery on it. We wrote up the deal and headed to Chase to get the cashier's check for the down payment. After getting the cashier's check and heading back to the dealership my fiance spotted a LOADED SUBURBAN LTZ sitting on Jom O'Connor's lot. Needless to say we looked at one another and he turned around:) We were immediately greeted and the truck was shown to us~~IT WAS LOVE AT FIRST SIGHT! Jim O'Connor, Geoff Wold and the rest of the staff are GREAT!!!!! Needless to say, we had to head back to Chase and change the name on that cashier's check because we were not leaving Oconomowoc without that truck. I have never met on a more "hands on owner" than Jim O'Connor!!! He personally worked with us and got us the best financing available. Whenever I am in the market again for a decently priced used vehicle, I will be heading back to Jim O'Connor Select Auto LLC!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
WORTH THE 8 HOUR DRIVE!!
We found a van we were interested in online, it was located at Jim O'Connor Select Auto. They were pleasant to work with, and after fielding our email/phone questions about the used van, they were confident in it's quality and that we would be happy with it--and even offered us gas money if we drove all the way there and decided not to buy it! Good price on a high quality vehicle. Geoff, Laura and Jim were very personable--our transaction felt more like finding help from loyal friends; no pressure or gimmicks. They bought us lunch before our long trip back home with our new van. Of all the vehicles we have purchased, we have never trusted or felt so well taken care of that we'd want to return to the same place--but at Jim O'Connor Select Auto, it was such a great experience we'd highly recommend them to anyone looking for a vehicle. We were so impressed, we will have them find our next vehicle, and we'll make a family trip out of going to get it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience, really nice people
Saw a car on the lot, stopped in to talk about it, bought it a couple of days later. Worked with Geoff and had great experience. None of the typical high pressure or irritating sales pitch I have had at other dealerships. The car was in top condition and has been a great purchase. I am already working on another purchase from Geoff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best service. No pressure
This was the best car buying experience we have ever had. We went to Select Auto on the recommendation from Chuck, their outside salesman. They helped us choose the perfect vehicle for our lifestyle. We cannot say enough wonderful things about Jim, Geoff and Laura. We got a great price for our trade in, and absolutly no pressure to buy. Our son also purchased a car from Select Sales and was very pleased with his buying experience. We will recommend Select Sales to anyone who is looking to buy a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best car buying experience ever!
We've always had a hard time buying a car due to our okay credit. So I went thru my credit union before going anywhere. Surprisingly I was approved! After months of research and searching for the perfect family car, my husband and I came across Select Auto. Their customer service was phenomenal! Their office was clean and comfortable. Jim's a great man! Laura was a total sweetheart! And Geoff was awesome! We told them exactly how we wanted it done and they did just that! We brought our first nice car home last week! We've been telling everyone about Select Auto ever since! If anyone is looking to buy a nice, newer quality car at a great price and excellent customer service, Select Auto is the place to go!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
FIRST-CLASS
The entire buying process at Select Auto was first-class. First-class customer service/attention in the comfortable surroundings to go along with our purchase of a low mileage, first-class '12 Chev, Impala, at a very reasonable and affordable price. I have already referred them to friends of mine.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience; helpful, no pressure, pleasant
We were looking for late Model used vehicle. Select Auto had a very nice selection. They were extremely helpful in helping us identify what we desired in a vehicle and coming in at a price that met our budget. We would readily recommend Select Auto to anyone in the market for a car today
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase