Reviews
Service
Greg in the Service Department was great and the service to my vehicle and faster than I thought it be, if all my service needs are this fast I will always come back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service
Extremely pleased and blessed starting from the repair shop with Roland Anthony, Lawerence Gray to Mr. Panky in sales. I love my car. They gave me the best customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
wonderful service
This is my third and final car. I have so much room and space for me and my daughter.the car rides real smooth and the color omg is beautiful..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer Service
I am elated over the excellent service I received at Ourisman Chevrolet in Marlow Heights, MD! I had an angel as a sales representative who was "AWESOME"! His first name is Eric. Eric and John (a Finance Manager) are two of the few honest people left in this world. Thank you! Thank you! I'm enjoying my beautiful new 2014 Chevrolet Equinox... I have spoken to many people about you. Keep up the great work Ourisman in Marlow Heights! Again, Thank you! Pat
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
SUPER STARS!!!
I had a wonderful experience from the moment I walked in the door. All the staff were very polite and attentive. I wasn't left waiting at all. My sales associate Kenny Jones was the bomb! I told him what I was looking for and he made it happen. Thank you for such a smooth vehicle purchase. I didn't spend hours on end sitting and waiting either. I huge plus in my book! Thank you Ourisman of Marlow Heights!! I truly love my brand new Chevy! Goldie says thank you for finding her a home as well!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Car buying experiance ever
I had a fantastic experiance with Robert E. Parran Sr. (Sales Professional he had all the answers and the car buying experiance with him was smooth sailing. I came in and was very nervous but sitting with him and the way he explained everything made the whole experiance enjoyable. I also had a very good experiance with Oguz A Akay in finance. I want to thank both these gentlemen for making buying a car from Oursaiman Chevrolt (Marlow Heights, MD - My best car buying experiance ever - THEY ROCK!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Clean facility, and professional caring workers
Mr. Jones work REAL hard to make sure myself and my wife as worry free and stress free through the process. If I had to grade him I would have to give him an AA
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Services
Mr Roland Anthony was my service tech. He greeted me with a bright smile and knew who I was and was prepared for me after having an conversation which was all of a few minutes the day before. He took his time and explained everything thing to me which put me at ease then he walked me to the lounge area offered my coffee he then pop in a couple of times to keep me informed which I greatly .He then gave me his business card and told me to give him a call if I had anymore question. My hat off to him and your staff for making my car buying experience enjoyable
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service!!!
My experience at Ourisman Chevrolet was great! I want to thank salesman Robert Parran for all of his help. I drove off in a new car and I have no regrets. I will shop with this dealership again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Car Purchase - Great Service, Friendly Staff!
The moment I walked through the doors, the Ourisman Chevrolet staff was friendly and helpful. Mr Holland greeted me promptly and professionally and asked how can he help me today. He was attentive and listened carefully to what I was looking for in a new truck. I appreciated his excellent customer service skills and attention to detail. I was highly pleased with my experience at your dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase