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(339 reviews)

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Amazing car buying experience!

Amazing car buying experience! Highly recommend them! Brnadon was amazing and helped my family and I buy our vehicle with ease. Very satisfied with the non pushy no commitment and very open way of selling! Thanks Auto by Design and Brandon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

A+++++++++

Highly recommend Auto By Design. They are so friendly. Very helpful and knowledgeable. I highly Recommend this seller to everyone. 5 star from me. A+++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

A

I have purchased 6 vehicles from Auto by Design in the last 11 years! Great customer service, I was looking for a specific truck this last year and Brandon was able to find the perfect truck I looking for. The same great customer service can be expected after the purchase of a vehicle. They also have an awesome service center. I would definitely recommend Auto by Design to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I give this place 5 stars!

I am very happy with the service I received from everyone that helped me to buy my car, I was given the opportunity to make my own decision, no pressure whatsoever, I was treated with respect. I recommend them for whoever is looking into buying any type of vehicle. Special shout out to Brandon! I give this place 5 stars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I'm glad I did!

I purchased a vehicle from this dealership 2.5 years ago and it still drives like the day I took it off the lot! The owners are honest and ALWAYS have quality inventory. They work with all financial situations with the goal of getting you into a dependable, affordable car you'll love! Do yourself a favor and check out Auto by Design if you're in the market for a no-hassle car buying experience - I'm glad I did!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Amazing Service!

Amazing Service! Brandon and everyone we worked with were absolutely awesome! Love our new vehicle, definitely got a great deal on a great running clean vehicle! Made the whole process very smooth and street free! Thank You guys and we will most definitely be buying from Auto by Design in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Amazing customer service!

Amazing customer service! We worked with Brandon and he worked extremely hard to get us our wants and needs in a vehicle.. We are very pleased thank you so much!!!! Go see Brandon for a vehicle he is very energetic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dissatisfied

Straight off, the sales associates at Auto By Design lack couth. Somehow my concerns about their honesty makes me the bad guy. One associate told me a story about engine work, then another told me a different story about the same vehicle. Later I received an email from their General Manager (Louie) offering a third story, and the email included comments about me insulting them. As if. I'm the customer, but at Auto By Design, I was not going to be "right". I wanted proof of claimed engine work. I wanted proof of my conditional financing. Both proved far to difficult. Somehow they still wanted the sale after attempting to justify their actions, inactions and overall rudeness. I'm not the only one offering low ratings for Auto By Design.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great business!!

So willing to help me find what I was looking for and help me as a first time buyer. Super helpful and made sure I was in a reliable car and within my means. Would definitely buy a car there in the future again and recommend this place to anyone with little or no credit looking for a car. Great business!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Friendly and very committed to work with you.

Friendly and very committed to work with you. I am pleased with my new used vehicle. They are willing to work with you to get what you need. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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