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(339 reviews)

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Stranded motorist

Worst dealer and auto purchase I have ever made. Car was in need of repair and dealer would not return calls or texts. The vehicle ended up in an accident .

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ahmad is the go to !

Ahmad is always so kind and charismatic. His knowledge on each vehicle is impeccable. I highly recommend you request him for a great car buying experience .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

From beginning to end it was easy.

From beginning to end it was easy. Sean was brilliant and patient with my many questions and we got exactly what we asked for in our new car. It was an absolute pleasure dealing with these guys and I will be using them again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank You.

Just had the pleasure of having 5 star customer services from Auto by Design. Customer care was brilliant. I am really so impressed with this company and obviously with Pablo too. Thank You.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Great customer service

Great customer service from every person that came in contact with me, purchasing the car was done smoothly and quick....... Thank You again Pablo for your excellent help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Cheers.

Pablo and the service he provided were faultless. Really happy I came across him and will be calling him for every new car purchase in the future. Cheers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you to Auto by Design

Thank you to Auto by Design for helping me chooses my new car and being fair with trade in price. Customer service was excellent and stoked with final price of the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

The team at Auto by Design is amazing.

The team at Auto by Design is amazing. Sean was my main contact and I can't fault anything from the start to finish. The best service I have ever received from any car dealer. They look after the whole process, and nothing is too difficult for them. I highly recommend them, if you're thinking of buying a car please ring Sean at Auto by Design first and you won't be sorry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A big thank you to the team Auto by Design

A big thank you to the team Auto by Design, thank you Pablo for the endless quotes and phone calls back and forth, we weren’t exactly direct with what we wanted but Anthony made it all happen and has much experience to deal with any situation, easy going, very easy from start to finish, Thank you once again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service, great car

Great service, great car, easy finance and helpful. They were very fantastic to work with. I’ve had my car a couple of weeks now, so far so good. I love my car and would recommend going to Auto by Design for your next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.