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Future Ford of Clovis

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,208 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,208 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Future Ford of Clovis from DealerRater.

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Well Done

Oscar is a terrific advisor beginning with remembering my name and my car and knowing why I was there. I appreciate his professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Jared Harper is the reason I would return there

Jared Harper service manager is excellent! He takes care of business and understands how to resolve issues. He listens to the concerns and deals with them appropriately

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great people in service

Jerad, in the service dept, is extremely helpful and easy to work with. I feel like he shoots straight with the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly staff

Future Ford is a great place to check for a new or used car. We came home with a very nice 2014 Explorer. Good service and very willing to answer questions. Nice facilities and very comfortable waiting area. Good selection of cars.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service

I was greeted and assured my issues would be addressed. Even though I didn't have an appointment the service was done in a timely manner and they even picked me up when my vehicle was ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Thank you for looking out for my safety!

Samantha did a great job of taking care of my car and letting me know about what other maintenance needed to be preformed. I appreciate the effort that was taken to show me an issue with my tire and giving me options to get it taken care of while it was there. In the end, I got my tires elsewhere because the price could not be beat, but they did their best! No pressure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Professional and Friendly Service

Buying a car can be very stressful, but at Future Ford of Clovis, we did not find it to be stressful. We owe our sales person, Christopher Aldape, a great deal of thanks for that. Christopher was very professional and knowledgeable about the Ford Explorers that we were interested in. He was there explaining and supporting us during the entire process. Thank you Christopher!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent experience with sales and customer servi

The sales and managers did not treat me like "a dumb woman." I felt respected. All personnel I dealt with were polite and professional. They were very helpful showing me all the features on my new car. Encouraged me to return any time I needed help with a feature I didn't understand. I appreciated that very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great services

Fast and efficient services that was provided. Comfortable waiting lounge Service writer was great at communicating with me on how my service was doing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly Staff, great service department

Friendly staff and the service department is excellent. Brought my truck in with no appointment and they were able to accommodate me and finish it within an hour

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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