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BMW of Mountain View

(2,610 reviews)
Visit BMW of Mountain View
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 805-6387 (888) 805-6387
Used (866) 422-9578 (866) 422-9578
Service (888) 416-6103 (888) 416-6103

Reviews

(2,610 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Mountain View from DealerRater.

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Great customer service.

Great customer service. Staff are knowledgeable and friendly. I have always had a great experience at BMW of Mountain View.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Soheil, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

It was a great experience on my last BMW Mountain View

It was a great experience on my last BMW Mountain View center visit . Supervisor had explained all the testing that engineer will be performing and provided periodic update on the status/progress of the tests. Very happy with the service as always.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

i just brought the 2023 M440 xdrive.

i just brought the 2023 M440 xdrive. The whole process and communication are smooth and the service are great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

Good Job and experience on handling the PVC recall

Good Job and experience on handling the PVC recall service. It was handled quickly and on time by Service advisor Daniel Martinez. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

BMW mountain view

Very professional. Great attitude.Kyle was very helpful. The service team is very flexible with requests

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Kirthi, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

Got just what I wanted

Beautiful facility, was helped with patience and made it in and out with exactly what I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Brett, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Good Dealing

Nice service by your staff Mr.Suraj. I would like to thank you as you have completed it even late night .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Rajendra, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Excellent

Jesus was very quick, had our application ready from sending it to us online. We just had to go in and see the vehicle and go straight to finance. Very easy process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Alfonso, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Everybody there is always helpful and attentive to my

Everybody there is always helpful and attentive to my needs. Hugo went above his responsibility and engaged a collision specialist to help with a separate issue. I felt taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

New X3 BMW

Pleasant, nice people. Everyone was anxious to please.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Lana , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!