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BMW of Mountain View

(2,664 reviews)
Visit BMW of Mountain View
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 805-6387 (888) 805-6387
Used (866) 422-9578 (866) 422-9578
Service (888) 416-6103 (888) 416-6103

Reviews

(2,664 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Mountain View from DealerRater.

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Had a great experience at this BMW dealership!

Had a great experience at this BMW dealership! The staff were friendly, professional, and made the whole process smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great experience at BMW Mountain View to help

I had a great experience at BMW Mountain View to help trade my vehicle and get a new X3.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is my second BMW.

This is my second BMW. I started haveing my first BMW serviced at Mountain View. After driving my 328i for 17 years I decided it was time to get a new car. Hence buying my current BMW at Mountain View. I have enjoyed my BMWs. I?m planning to keep my current car as long as I?m driving.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Ross, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Cezar was professional and efficient, very responsive and

Cezar was professional and efficient, very responsive and on top of every detail. Process was clear, he addressed all my concerns and requests. Explain how to operate the car in and out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

First impression - Impressive!

First impression - Impressive! Walk into a clean open space and greeted by a friendly face. Taken to the dealer I had been communicating with and it all continued in that impressive catagory.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Marian, thank you for taking the time to share your feedback with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

one of the best purchases i have made, all the staff was

one of the best purchases i have made, all the staff was friendly and helpful have also checked in to see how my new ride is driving. I did look at another BMW dealership and were not helpful but more of a pain between all the calls and text messages, I'm VERY GLAD I purchased my 2026 X5 BMW from BMW of Mountain View.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Jamie, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

I had a great experience buying my new car at BMW

I had a great experience buying my new car at BMW Mountain View. The team was very professional and the all process was very smooth. I receive a good offer for the new car and my trade in. Recommend to use their services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jean, thank you for choosing BMW of Mountain View! We are thrilled to hear that our team provided you with a professional and seamless car-buying experience. We appreciate your recommendation and hope to see you again in the future!

Wayne Chan and service is phenomenal.

Wayne Chan and service is phenomenal. Will keep coming back. Great service great follow up. Wayne always makes sure that I am kep informed of the progress of my maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Shaun, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mountain View! If you ever need help, just give us a call. Happy motoring!

Wayne at BMW Mountain View provided excellent care during

Wayne at BMW Mountain View provided excellent care during the scheduled maintenance service for my BMW X5. He demonstrated professionalism throughout the check-in process and ensured that transportation was arranged for my return home while my vehicle was being serviced, as well as for pick-up upon completion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate you taking the time to leave us a response, Andrea! If you ever need help, just give us a call. Happy motoring!

The team kept me up to date on what was happening.

The team kept me up to date on what was happening. They were very clear in their initial quote. The repairs were done quickly and at high quality. All in all, extremely happy with our experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jenny, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!