Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available

This dealership is good / Good customer service Nice people keep up the good work /Special Thanks to the Service Department/ Jennifer Thanks for everything 🤗 This place ROCK'S!!!

Just a super good experience! since my first visit, the staff in service has worked very hard to take care of my vehicle needs! Ourisman has been the best experience and would not take my vehicle any place else.

Friendly staff, kept me in the loop of what was going on, prices are a bit high but that expected for a dealership. Will return.

The Service Department at Ourisman is very thorough and friendly. I appreciate James. He follows through on what he says and communicate the results. Thank you James!

I’ve been to the Jeep dealerships in Waldorf and Camp Springs MD, this one in Bowie is by far the best. For me personally it all starts with customer service, everyone was very pleasant and helpful from beginning to end. Now of days it’s all about the little things, I was properly checked in, I was called about my vehicle and what it needed, everything was thoroughly explained with a smile. Customer service is a lost art for some but not for this location.

I can honestly say, that the service department is great. I’ve been working with Rochelle, who is awesome!!!! !! I find her to be very knowledgeable and, she always provides the best customer service ever. She is truly an asset to Ourisman Jeep in Bowie. I had an ongoing issue with my Jeep, she promptly brought the Service Mgr in. I was given a loaner while he deep dived the issue and resolved it. It’s that type of partnership and expertise that makes this business great!!! A+ in my book.

Excellent reception. Excellent phone communication on estimate. James Martin expedited the part so I got our Jeep back sooner than I expected. He saved me from needing to borrow another vehicle. So, many thanks. Not happy with the price of the part, but that is due to manufacturer greed.

I was treated well and would return. My service advisor James gave the time attention that I needed in getting the work completed on my vehicle that I needed.

I inquired about this vehicle. The advertisement said home shipping was available. After speaking with a sales rep he told me that they don't do business online nor ship vehicles. Needless to say I was confused and a bit frustrated. We spoke a little more and he asked why I choose their dealership/ car instead of one of the local ones I could give my business to and buy a car from one of the hundreds of other dealer ships between MD and IN. I informed him that I was using Cars.com to find a vehicle and that's why I inquired about it. He seemed to not understand internet sales. After I explained that I was using cars.com he said that fraud was the problem with online purchases and that it was the owners policy to not sell online... It felt like he was trying to say I was attempting to defraud them because I was trying to make a purchase from Indiana....

Went for service very helpful a very clean environment and very helpful and they went above and beyond. Will definitely go back again for more service on my vehicle