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Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available

(1,039 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 4:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (301) 850-5174 (301) 850-5174
Used (301) 867-5164 (301) 867-5164
Service (301) 867-5171 (301) 867-5171

Reviews

(1,039 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman Chrysler Dodge Jeep Ram of Bowie - Curbside Pick Up and Home Delivery Available from DealerRater.

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Great people Great experience

We decided to purchase a couple of Jeeps. Ourisman was the only place that had the model we wanted so I decided to make the trip from NM. I thought is was a crazy idea but with the pandemic going on it seemed fitting to do something crazy. I had pleasant experience. So ended up buying 2 Jeeps and because the transport was 2 months out I flew there twice. The guys are fantastic. The price we agreed on is the price I paid. People should be able to understand the advertised price includes incentives they might not qualify for. It is the name of the game. But look at the bottom line and likely the price from Ourisman will be better than the rest. The sales person was great and Younes, the general manager, as well as Simo, the sales manager, make the buying experience pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service person Rochelle did a outstanding job in getting...

Service person Rochelle did a outstanding job in getting me scheduled and my vehicle serviced. Thanks, Rochelle. I would definitely recommend them in the future. K myers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Scammy

I tried to arrange purchasing a brand new vehicle (Jeep Grand Cherokee) from them, while myself being from out of state, and was bombarded by 3 ignorant employees who claim they can’t sell a car and ship it due to fraud. Their only way to prevent fraud is if I were to show up in person, or get this...wire my “personal” money from my bank to them...because that’s different than myself getting a loan from my bank and wiring them the funds. Stay in school, kids. I’ll take my business to an establishment with more educated employees. Oh, and the GM said I was lying about our reason for purchase (buying a new vehicle for my wife) and that I was a “car flipper” whatever that’s supposed to mean.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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bait and switch

Do not trust this dealer. Vehicle prices listed are “innocent mistakes” and are actually much higher.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great no pressure new car buying experience with Stacy...

Great no pressure new car buying experience with Stacy Bromley and Eric DeLoatch. Best finance experience, out in 5 minutes, no back room high pressure sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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bait and switch!

Listing muktiple $38k cars for $27k and claiming it was a mistake.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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I took my car in Wednesday 10 March 21 for service and...

I took my car in Wednesday 10 March 21 for service and got the most professional and courteous customer service from James Martin and my wait time was great , I'll definitely continue to bring my car here. Thanks James for all of your help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Brought my Ram 1500 in for an oil change and 2 factory...

Brought my Ram 1500 in for an oil change and 2 factory recalls on Thursday March 4, 2021. I had a 7:am appointment. James came out and explained everything to me in detail and I left my vehicle in his capable hands. I didn’t expect to get my vehicle back until much later that evening. However, James called me at 10:30 and said my truck was ready to be picked up. it was a very good experience. James and Ourisman Service are the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Natasha is the best in service! Never once did I have to...

Natasha is the best in service! Never once did I have to call to check on my vehicle. She even rescheduled my service (glass service) 3 Thursday's in a row due to the weather. I recommend her her highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brought my car in for an oil change earlier this week....

Brought my car in for an oil change earlier this week. Expected to be waiting a long time, the service area was busy. The staff were friendly directed me where I can wait. It was quick, I'll come here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.