Reviews
Great Service
Best Dealer Experience I've had I would highly recommend anyone to stop by who is in the market for a new or used vehicles
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Vets-Cars H.E.R.O. very meaningfull!!
I will be short and to the point this experience has been a easy one and stress free. The staff had all the information that I needed it and was able to come to a great deal very fast! This was a on-line and by the phone purchase after contacting the dealer trough USAA car buying services. Mr. Eddie Johnson was my sales consultant and he went above and beyond during this process! God Job Eddie!! Not your average dealer staff!! Thanks for honoring our service members!!! From Fort Rucker, AL
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience with Eddie and our team at Ourisman Chrysler Dodge Jeep Ram of Bowie! If there is anything else we can do for you just give us a call! Best, Ourisman Chrysler Dodge Jeep Ram of Bowie Team
Gary Bearor
My experience going and was doubtful what the best with bad credit I didn't think it was possible for a new vehicle I went on a whim well because the woman told me to and this man bent over backwards to help me if you're in the need of a car this is the guy to go see this dealership has surpassed all my expectations and I will do further business with them in the future just because of the way they present themselves As well as the customer service their values the facility everything about blew my mind away
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brandon, congratulations on your new purchase! I hope you are continuing to enjoy your vehicle! It's wonderful to know you feel confident in your decision to choose Ourisman Chrysler Dodge Jeep Ram of Bowie as your dealer. Welcome to the Ourisman family! Best, Ourisman Chrysler Dodge Jeep Ram of Bowie Team
Eddie was extremely helpful!
Eddie was extremely helpful! He helped me find exactly what I was looking for. He also helped me find an insurance company with the best rate possible!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review. We are pleased to hear that Eddie was able to provide an efficient and overall positive experience. Best regards, Ourisman Chrysler Dodge Jeep Ram of Bowie Team
Excellent Customer service!
Everyone that worked with me and my Fiance to finance the Jeep Patriot were absolutely Fantastic! I am beyond grateful to have chosen this Dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Ourisman Chrysler Dodge Jeep Ram of Bowie Team
Great Experience
I had a good experience with this dealership and would highly recommend purchasing your next vehicle from here. My sales person was Raymond Walford. He was very pleasant and down to earth and easy to work with. Mr. Walford definitely puts the customer wants and needs first and does his job well. Deidre P.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best regards, Ourisman Chrysler Dodge Jeep Ram of Bowie Team
VERY GOOD
I HAD A GOOD EXPERIENCE WITH THIS DEALERSHIP Would recommend people to use this dealership.Employees very professional and courteous. QUESTIONS ANSWERED WITHOUT REServation..Will continue to use them for service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience at Ourisman Chrysler Dodge Jeep Ram of Bowie. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Ourisman Chrysler Dodge Jeep Ram of Bowie Team
Great Experience!!
I had a great experience from start to finish. Raymond Walford and Monty Harika were very helpful and friendly. They both worked hard on getting me the most for my trade-in and a great deal on my new Ram 2500. Donna Jones did a great job explaining the add-ons and financing options. Thanks so much to all involved!!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Best, Ourisman Chrysler Dodge Jeep Ram of Bowie Team
Friendly & Helpful Salespeople!
My husband and I purchased a 2015 Toyota Highlander. To begin, it was a long process as we had done our research and knew what we wanted. I had the pleasure of working with Raymond Walford. He was vey upfront and helpful with any questions we had and was persistent in keeping in touch. I had initially contacted him and ended up waiting about 3 weeks before we decided we were serious. We did have limited exposure to the pre-owned sales manager but that was okay. We also had a bit of anxiety with what we would get for our trade-in after negotiating the car we wanted to buy. It worked out in our favor All in all, the staff was very friendly. The transaction was as quick as it possible could go since we had all the necessary paperwork. They knew we were serious and we appreciated their business professionalism. The finance person tried to keep things lighthearted and didn't try to up sell us. which was good. However, he seemed to hurry through things but I guess when you do that for a living, it can get monotonous. Delivery of the car was in great condition despite being preowned. The only thing that my husband and I think the dealership could do better is coordinate their stream of email correspondence. It seems like some dealerships have their e-sales communication down while others seem a bit disconnected from the customer (we had 3 different people from the dealership in touch with me- not sure why). Thanks so much for the whole team for giving us a positive buying experience!!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you taking time to leave us a great review! We are pleased to hear Raymond did a great job in assisting you in your purchase. If there is anything else we can do for you, please don't hesitate to let us know! Warm regards, Ourisman Chrysler Dodge Jeep Ram of Bowie Team
The Friendly Dealer
One of the easiest buying process we have had. Our sales person Lauren Smith was knowledable and informative without being pushy. She listened to what we wanted and delivered without and gimmicks. Our finance person Donna Jones was helpful and didn't try to sell add ons, everything was explained to us, no hidden fees. A totally great experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. Best regards, Ourisman Chrysler Dodge Jeep Ram of Bowie Team