Reviews
"Great Experience" - Jimmy
After 25 years of marriage with my car, I finally started the process of shopping for a vehicle. After a few stops here and there, I decided to look around at Ourisman Dodge Jeep Ram of Bowie. At first glance, I saw my reunion with the Dodge Ram. With the assistance of salesman Mr. Raymond Walford, I was presented my Birthday and Christmas present. The Ourisman experience was great-very courteous environment. Thank You!!!!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Awesome
This is the second car I bought from this dealership. EVERYONE is very nice and friendly and Mr. Raymond Walford was my salesman...AWESOME GUY. I got an amazing deal!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome and Easy to work with!!
I was original interested in a different package for my new Charger. And ended ordering a Daytona edition Charger from the factory. Raymond helped me with this process telling me all of the information that came along with ordering a new vehicle. When I finally came to the decision of what I wanted both, Raymond and Ron took the time to work with me and come up with a great price. I did shop around but, in the end they ended up offering me the better price then any of the other local dealerships. Even after ordering Raymond and Ron would update me with the build status of my car letting me know where it was every step of the way. And took the time to answer any of my questions. Then once my new car had arrived they made sure that I was the first to know and, was able to pick it up that day. Getting it cleaned up and all of the check accomplished before I left the lot. Both Raymond and Ron were awesome to work with and, I would defiantly recommend them to anyone in the market for a new vehicle. Then when it came to the financing portion Kyu took the time to explain and brake down all of the numbers to me. And I left there knowing exactly what was going to be happening once I took my new car home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great buying experience!
Reggie Wright and Ron Ward went the extra mile to get me the special order new vehicle I requested. Monty Harika assisted with the delivery and closing he deal. All were 100% professional and personable. No pressure at all. I would recommend Ourisman Bowie to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy in easy out.
I enjoyed the beautiful facility and the staff were efficient and considerate of my time. I was pleased with the customer cafe area and beverages.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
professional, courteous
Arrived for routine oil change at 0645 and was on my way before 0845. All went well. Personnel are courteous and pleasant. The facility exudes a warm atmosphere and the hot chocolate was an added bonus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional
Raymond was on point. Very straight forward, honest and professional. Went step by step from beginning to the end on this purchase! Customer Service A+
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
great
The servicemen were great was great! and friendly especially our salesman Raymond. we will come again and we will tell our friends to come. thanks!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
Raymond Walford and the team made my buying experience a great one! I highly recommend this dealership to anyone. They listen to what you need and they care!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's a great deal
Easy in and out Great people Great new facility Car retuned clean and all maintenance reminders updated I got the pay for 1 get 4 oil changes
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair